Communication, Reporting, and Information Management
- Perform and oversee accurate data entry, reporting, recordkeeping, and basic analysis to support program evaluation, decision-making, compliance tracking, and operational planning.
- Create, edit, proofread, and format professional communications, reports, presentations, meeting materials, program documents, and other resources using Microsoft Office applications.
- Maintain organized electronic and physical files, training records, reports, and confidential information to ensure accuracy, accessibility, and compliance with organizational, licensing, and regulatory requirements.
Program Coordination and Process Improvement
- Evaluate training resources, systems, and administrative processes to identify opportunities for improvement and support the development and coordination of program-related training initiatives.
- Assess and recommend improvements to procedures and practices to enhance consistency, efficiency, communication, and program quality across departments.
- Manage and support program-related special projects, initiatives, and cross-functional efforts, ensuring timely follow-through, coordination with stakeholders, and completion of assigned tasks.
Customer Service, Relationships, and Staff Engagement
- Provide exceptional customer service and serve as a professional representative of the programs division in interactions with staff, members, volunteers, and community partners.
- Build and maintain strong working relationships across program areas to support collaboration, communication, alignment of services, and a positive staff experience.
- Support the development and coordination of staff recognition programs, team-building activities, engagement initiatives, recognition events, and wellness programs in alignment with organizational values.
Other Position Functions:
- Maintain strict confidentiality of sensitive organizational, employee, and program-related information, exercising sound judgment and discretion.
- Foster and sustain collaborative relationships with community organizations and partners in support of program operations and initiatives.
- Attend and actively participate in program leadership, staff meetings, trainings, and special events; assist with preparation of materials and follow-up on key action items as needed.
- Respond promptly, calmly, and appropriately to emergency situations in accordance with organizational policies and procedures.
- Demonstrate strong time management and prioritization skills, independently managing workload while supporting the evolving needs of the programs division.
- Perform other duties as assigned to support program operations, leadership priorities, and organizational goals.
The Executive Assistant provides high-level administrative, operational, and project support to the Senior Director of Engagement & Services and the programs division. This position serves as a trusted partner in coordinating schedules, communications, reports, meetings, special projects, and department priorities while maintaining a high level of professionalism, organization, confidentiality, and follow-through. The Executive Assistant helps ensure timely communication, accurate information management, and smooth day-to-day operations that support staff, programs, members, and organizational goals.
EQUAL OPPURTUNITY EMPLOYER:
The Wenatchee Valley YMCA is an Equal Opportunity Employer. The Wenatchee Valley YMCA does not discriminate on the basis of race, creed, religion, color, gender, marital status, age, national origin, or disability, gender (including pregnancy), sexual orientation, gender identity or expression, genetic information, sensory, mental, or physical disability, veteran or military status, religion, the use of a trained dog guide or service animal by a disabled person or other status protected by applicable local, state or federal law.
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. This job description does not constitute a contract of employment, and the Wenatchee Valley YMCA may exercise its employment-at-will rights at any time.
