The Program Specialist is responsible for planning, delivering, and supervising high-quality youth programs that support creativity, belonging, and skill-building. Reporting to the Program Director, Program Specialists help create a safe, inclusive, and inspiring environment where youth can explore their interests, develop new skills, and thrive in their homes, lives and communities.
Key Responsibilities
Prepare Youth for Success
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Create a safe, welcoming, and inclusive environment that supports strong Youth Development Outcomes.
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Build positive, professional relationships with members and serve as a consistent role model.
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Encourage participation by promoting programs, engaging members throughout the day, and supporting new member orientations.
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Help members explore creative, entrepreneurial, and career-based pathways through hands-on activities and industry exposure.
Program Development & Implementation
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Plan and implement high-quality programs consistent with BGCSM's program model—such as digital media, art, music, mobility innovation, creative tech, entrepreneurship, and industry-led workshops.
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Facilitate daily programming with energy, clarity, and effective classroom management.
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Adapt activities for different ages, abilities, and learning styles while maintaining engagement.
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Support collaboration with Michigan Central partners, guest instructors, creatives, and volunteers participating in programming.
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Maintain all program spaces—including creative labs, studios, and equipment—to ensure functionality and safety.
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Ensure programs comply with safety guidelines, licensing standards (if applicable), and BGCSM policies.
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Support Club events such as showcases, pitch nights, performances, pop-ups, exhibitions, and partner activations.
Program Monitoring, Evaluation & Data
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Track attendance daily using MyClubHub (MCH) or designated BGCSM platforms.
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Monitor program quality and report activity outcomes, challenges, and successes to the Program Director.
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Assist with evaluating program effectiveness through surveys, observations, and KPIs.
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Ensure that program spaces are visually appealing, youth-friendly, and aligned with Creative Hub expectations.
Member Supervision & Safety
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Supervise youth in program spaces, hallways, common areas, and during transitions.
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Maintain a safe environment by proactively addressing behavior concerns, conflicts, or incidents.
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Report all safety issues or incidents using proper systems and protocols (MCH, incident reports, etc.).
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Help enforce Club rules, expectations, and culture consistently and respectfully.
Team Collaboration
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Participate actively in staff meetings, trainings, and professional development sessions.
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Work collaboratively with other Program Specialists, Industry Club staff, volunteers, and partners to support smooth daily operations.
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Communicate effectively with the Program Director regarding scheduling needs, supply requests, and program updates.
Additional Responsibilities
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May assist with or lead special events, workshops, field trips, and community partner programming.
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Support marketing and storytelling by capturing photos/video (within BGCSM guidelines).
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Serve as a positive ambassador for the Michigan Central Creative Hub.
Qualifications
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Experience working with youth (preferred in creative, education, enrichment, or tech environments).
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Knowledge or interest in one or more creative hub content areas: digital media, art, design, music, science/tech, entrepreneurship, mobility/STEM, or related fields.
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Strong communication and relationship-building skills.
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Ability to engage youth in high-energy, diverse programming.
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Comfortable using technology and learning new platforms (MyClubHub, Canvas, etc.).
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Must pass BGCSM background check and meet safety requirements.
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Ability to work scheduled shifts, including evenings and occasional weekends.
