Join a dynamic team as a key player in ensuring the safety and security of advanced drone technologies. Leverage your expertise in counter-drone systems, leading customer training initiatives both onsite and virtually. Your role will be critical in elevating the capabilities of our clients, driving the efficient implementation of our sophisticated hardware and software solutions.
Lead multiple training sessions to arm our partners and clients with knowledge, ensuring they can independently manage and operate our innovative systems. You will be the linchpin in facilitating smooth communication between technical teams and field operations, solving complex issues as they arise. Additionally, you will manage relationships with third-party partners, ensuring seamless service delivery and operational excellence.
Your responsibilities will also include conducting field assessments, orchestrating intricate deployments, and contributing to the strategic creation of technical documentation. Ideal candidates should possess a deep understanding of Radio Frequency systems, a firm command over counter-UAS technology, and bring with them significant experience from relevant roles in field engineering or technical training environments.
Operational excellence is essential, as is the ability to work in-office at McLean, VA, with the flexibility to travel across the U.S. and internationally. Commitment to customer success means being ready to support clients outside regular hours when necessary. This role demands a professional with robust physical agility to support onsite deployments.
Nigel
