Dispatcher
JOB SUMMARY:
Perform logistics functions that may include reviewing, preparing and routing shipments, coordinating drivers, work crews, vehicles or equipment to appropriate locations according to schedules or customer requests.
QUALIFICATIONS:
- Excellent communication skills
- Proficiency in Microsoft Office and logistics software
- Excellent clerical and organizational skills to keep track of schedules, routes and personnel
- Knowledge of computers for scheduling and other dispatching duties
- Ability to multitask with different events happening at the same time
- Ability to work under stress and remain calm
- Ability to relay information in a fast-paced environment
- 2 – 5 years’ experience working with LTL Freight carriers
- Familiarity operating a forklift, a plus
RESPONSIBILITIES:
· Responsible for calculating routes and times of deliveries and making the necessary adjustments for sales and customers
· Establish delivery routes which are cost effective and compliant with Federal DOT guidelines while still maintaining an acceptable level of customer service, quality and satisfaction
· Ensuring the safe and timely pick-up and delivery of shipments
· Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to schedules
· Relaying information such as work orders or other messages to and from work crews or supervisors
· Using telephones, two-way radios or outlook email to contact employees
· Speaking with supervisors or customers to resolve problems, requests for services or equipment
· Preparing daily work such as schedules
· Preparing work orders for crew or receiving work orders from work crews
· Being in charge of communications within company assigned territories
· Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
PHYSICAL REQUIREMENTS:
· Position works primarily in a warehouse environment
· Constant telephone activity; must have a high comfort level of initiating conversation
- Moderate noise levels
- Occupation requires being sedentary greater than or equal to 80% of the time
- Work involves sitting, standing, hearing, talking, handling, reaching outward, reaching above shoulder, walking, squatting or kneeling, bending
- Regularly required to work on multiple concurrent tasks with constant interruptions
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- What was your most recent pay?
- Do you have experience working with LTL Freight Carriers?
- The pay range for this position is $20-$22. Is that okay with you?
- The hours for this position are Mon-Fri, 7am-5pm. Is that okay with you?
Experience:
- Dispatching: 2 years (Required)
Ability to Commute:
- Houston, TX 77051 (Required)
Work Location: In person
