Head Coach (Multi-Unit Leader)
Reports to: Area Director
Location: Houston, TX
Status: Full-time, salaried
Overview
The Head Coach is the heartbeat of our Zalat Pizza locations—responsible for driving excellence through people, product, and process. This role blends leadership, development, and hands-on action. The ideal Head Coach is a motivator, teacher, and operator who leads by example and builds teams that deliver consistent, high-quality pizza and unforgettable guest experiences.
Core Responsibilities
Leadership & Development (70%)
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Lead, coach, and inspire a team of Line Coaches, Keys, and hourly Zealots across both stores.
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Create individualized development plans and drive accountability through regular feedback and follow-up.
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Model ownership and Zalat values in every aspect of leadership—building strong, empowered teams.
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Maintain a strong presence in both stores, fostering culture, consistency, and connection.
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Identify leadership potential and build future bench strength through active succession planning.
Operations & Standards (20%)
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Ensure stores deliver consistent product quality—every pizza, every time.
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Reinforce “the basics”: dough procedure and stretch, sauce and cheese lock, bake, cut, garnish, sheriff (final check), and triple check (accuracy validation).
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Support daily operations as needed, including working shifts, making pizzas, and setting the standard for hustle and precision.
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Partner with GMs to manage labor, food cost, and overall financial health of both locations.
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Conduct store walks and audits with a coaching mindset—improving, not policing.
Community & Marketing (10%)
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Represent Zalat in the community with authenticity and enthusiasm.
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Support local store marketing initiatives and partnerships that build brand loyalty and drive sales.
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Collaborate with the Area Director and marketing team on creative, localized engagement strategies.
Key Attributes
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Ownership mindset: You don’t wait for someone else to fix it—you make it happen.
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People-first leadership: You believe success starts with strong teams and clear expectations.
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Operational excellence: You balance heart and hustle with sharp attention to detail.
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Culture keeper: You bring the fun, protect the standards, and keep Zalat’s vibe alive.
Requirements
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2+ years of multi-unit or high-volume management experience.
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Proven record of developing teams and promoting from within.
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Strong operational knowledge—pizza experience a plus, but a passion for great food is essential.
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Flexible schedule, including evenings and weekends.
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Reliable transportation between assigned stores.
Perks
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Competitive salary + bonus potential.
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Growth opportunities within a rapidly expanding brand.
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Zalat culture: authentic people, great pizza, no corporate fluff.
