Assistant Store Manager — Position Overview
We are looking for a motivated Assistant Store Manager with a minimum of 1 year of management or keyholder experience. In this role, you will help oversee daily store operations while fostering a team-driven and customer-focused environment. You will work beside the Store Manager to coach employees, assist in recruitment, drive strong financial results, and ensure the highest level of customer satisfaction. This position is critical in setting the tone for a positive and professional in-store experience.
This position includes an salary wage, plus commission opportunities based on productivity and store bonus eligibility. Pay will be determined based on work location, qualifications, and experience.
Primary Responsibilities
This role includes, but is not limited to:
- Provide exceptional customer service and resolve concerns quickly and professionally.
- Coach and develop employees to meet company standards and performance expectations.
- Assist in the recruitment and onboarding of new employees.
- Execute daily opening and closing procedures, including security and cash controls.
- Maintain asset protection standards through accurate documentation, inventory control, and secure loan processes.
- Support merchandising, inventory audits, reporting, and overall store presentation.
- Help analyze store financial results and contribute to goal setting and profitability.
- Ensure company policies and operational standards are consistently upheld.
- Monitor buying, selling, and lending activity to maintain accuracy and profitability.
- Maintain strong product knowledge across all merchandise categories.
- Serve as leader on duty when the Store Manager is unavailable.
- Perform additional duties as required to support business needs.
Requirements & Qualifications
- Minimum of 1 year prior management or keyholder experience in retail or a related field.
- Able to perform physical tasks including standing, bending, and lifting up to 50 lbs.
- Comfortable working with firearms and willing to obtain firearms certification (if applicable).
- At least 18 years of age with a high school diploma, GED, or equivalent experience.
- Strong computer and POS system skills.
- Ability to work independently, with strong organization and attention to detail.
- Cash-handling experience required.
- Strong business sense, work ethic, and decision-making skills.
- Bilingual applicants are encouraged to apply.
Work Schedule & Hours
- Store Hours:
- Monday – Friday: 10:00 AM – 7:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: CLOSED
Assistant Store Managers are scheduled based on these business hours and business needs.
Job Type: Full-time
Pay: $52,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
