True Classic is hiring a Full Time Key Holder to deliver an exceptional in-store experience for our customers. As the face of our brand, you will help customers look and feel their best, ensuring they leave excited to return!
Create a warm, welcoming experience for every customer who enters the store
Learn and deliver our signature “TRUE Experience” — a customer-first approach focused on genuine connection, not pressure
Support customers in finding their ideal fit by offering expert product knowledge and styling tips
Contribute to a high-performing team culture where achieving goals is expected and celebrated
Maintain impeccable store standards, ensuring the space is clean, organized, and inviting
Assist with inventory, visual merchandising, and promotional displays
Accurately and efficiently process all transactions
1+ year of retail or customer-facing experience (especially in a high-volume store is a plus)
Excellent communication skills with the ability to read people and build rapport quickly
A positive, team-first attitude and passion for delivering outstanding service
Flexibility to work evenings and weekends as needed
Ability to stand for extended periods and handle physical aspects of the role, including lifting up to 50 lbs
Stand for extended periods
Lift and carry up to 50 pounds
Climb ladders and step stools as necessary
Maintain energy and focus in a busy retail environment
Company-paid medical, dental, and vision insurance
401(k) plan with 3% company match
