Title: Technical Trainer
Location: 100 Southern Drive, Camillus, NY 13031
Shift: Must be flexible to work any shift - 1st/2nd/3rd as needed
Overtime: Must be flexible to work overtime as needed, could be daily and/or weekend
Pay: $55k - $93k, Salary Non Exempt
Benefits: Starts on Day 1! (Medical/Dental/Vision/401k) - Salary Non Exempt Benefits
Vacation Time: 3 weeks paid vacation, 1st year prorated to start date, able to use after 30 days of employment
Job Summary:
The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members, and be responsible for teammate assessments regarding machine skills providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.
Major Job Responsibilities:
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Completes daily technical training on the floor to assist with the Certification of team members in their
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roles
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Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed
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Assists with tracking, evaluating, and measuring training locally
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Standards & Learning System tools
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Aids - to assist with training)
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Develops, builds, and maintains relationships with trainees & leaders in their role
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Participates in new teammate hiring process
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involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
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Conducts training on all shifts
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Influences others to be safety-minded
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Team member will be certified through a Train the Trainer process, support managing day to day
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Certification Processes & will be supported by Ops L&D with training tools & general knowledge content
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Additional duties as assigned
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How you will impact WestRock:
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Improve local team performance through increasing skills and time to certification processes
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Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time
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allotted for training a continuous improvement mindset
What you need to succeed:
Critical Skills/ Capabilities:
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Growth and Results Oriented: Results oriented person that looks for constant ways to improve
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Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
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Interpersonal Skills: Possess keen awareness and understanding of the importance of strong -awareness)
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Accountability: Holds self and others responsible for actions and results
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Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
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Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus
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Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
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Quality: Actively work to ensure quality is ensured while minimizing waste
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Facilitation & Presentation Skills: Ability to effectively deliver training sessions and present information to diverse audiences, adapting communication style to ensure understanding and engagement
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Collaboration & Partnering: Strong ability to build and maintain cross‑functional relationships, working closely with operations, leadership, and support teams to achieve shared goals
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Problem Solving & Continuous Improvement: Proven critical thinking skills with a focus on identifying root causes, implementing solutions, and driving ongoing process and performance improvements
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Professionalism: Maintains a high level of integrity, accountability, and reliability; demonstrates strong work ethic, adaptability, and a positive attitude in a fast‑paced manufacturing environment
Technical Skills:
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1-3 years' experience conducting/ leading training, including On-The-Job training, or similar, in a
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manufacturing environment preferred
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2-4 year's experience a manufacturing environment preferred
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Knowledge of Learning Management Systems preferred
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Microsoft Office Experience Preferred Word, Excel, Outlook, PowerPoint, Forms
What we offer:
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Corporate culture based on integrity, respect, accountability, and excellence
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Comprehensive training with numerous learning and development opportunities
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An attractive wage, reflecting skills, competencies, and potential
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A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and
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foundational elements of our daily work
Hiring Immediately!
If you have one or more of the above skills, we encourage you to apply!
