Join us at HIMI, part of the HEMIC Family of Companies!
Voted one of Hawai`i Business’ Best Places to Work for 7 Years in a Row!
As a HIMI employee, you will get:
Voted one of Hawai`i Business’ Best Places to Work, and Pacific Business News’ Best Workplaces, our business is founded on caring for Hawai`i workers, Hawai`i businesses, and each other.
We’re passionate about your development. Whether it’s achieving a formal certification or attending a workshop to improve your communication skills, we will support and encourage you to grow.
We offer competitive salary and best-in-class benefits, including a 401k match, flex-time, generous PTO, 15 paid holidays, and so much more!
Giving back to our community is our kuleana and we offer numerous opportunities for our employees to take part - whether it be volunteering for a fundraiser, attending a charity walk, or getting a match for your charitable contributions.
Why our Underwriter is Important:
HIMI is a Managing General Agency and Third-Party Administrator dedicated to supporting Hawai`i’s businesses through customized insurance packages and expert insurance consulting. Our Underwriter plays a key role in delivering excellent customer service by managing accounts, fostering strong agency relationships, and supporting agents in providing well-rounded and competitive insurance solutions.
Essential Duties
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Review insurance coverage applications for completeness according to HIMI and carrier partner procedures and guidelines. Determine appropriate market placement based on application criteria and needs of the agency and agent.
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Effectively manage book of assigned agencies including renewal management and account servicing.
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Provide timely quotes and communication.
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Assist agents in identifying coverage gaps.
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Comply with HIMI Service Standards. Meet service standard quality and timeliness guidelines for all HIMI carrier partners and their processes.
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Establish good rapport with agents to promote positive relationships.
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Promote a culture of outstanding customer service across the organization.
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Support organization-wide and HIMI diversification initiatives including cross-selling and product offerings.
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Other duties as assigned.
Requirements
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Detail-oriented with strong organizational and time management skills.
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Self-starter with the ability to work independently and collaboratively with a solutions-oriented mindset.
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Strong customer service focus with excellent verbal and written communication skills.
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Proficiency with Microsoft operating systems, including Outlook, Excel, and Word.
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Bachelor’s degree or equivalent comparable experience.
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2+ years of insurance experience.
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Knowledge of multi-line insurance coverage, policy forms, rating, and manuals (preferred).
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Hawaii Insurance Producers License (preferred)
