* Before applying, please note that this is an in-person role Monday - Friday *
About the Role
L'industrie is one of NYC's most recognized independent pizzerias. We're hiring an Operations Associate to own the back-office and administrative work that keeps the business running smoothly. This is a hands-on role for someone organized, reliable, and comfortable working across finance, admin, and customer-facing tasks. You'll be onsite weekly and handle the rest remotely.
Responsibilities-
Customer support — Manage and respond to customer inquiries, complaints, catering/press requests, and general email
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Payroll — Process payroll on schedule, track hours, manage onboarding/offboarding paperwork
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Accounts payable — Handle bill pay, vendor invoices, and keep records current
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General operations — Vendor coordination, supply/admin tasks, data entry, and ad hoc projects as they come up
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Maintain organized records and flag issues before they become problems
You Are-
Detail-oriented and self-directed — you don't need to be chased
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Comfortable with numbers and basic bookkeeping concepts
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A clear, professional communicator (especially over email)
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Experienced with tools like ADP, Square, and Google Workspace
Nice to Have-
Prior restaurant or hospitality back-office experience
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Familiarity with NYC restaurant operations and vendors
More detail about L'industrie Pizzeria - Brooklyn part of L'industrie Pizzeria
