About the Role:
SHIMMY CORP is looking for a motivated and detail-oriented Bilingual Customer Service & Data Entry Associate Must be Bilingual in English and Spanish. to join our growing team in Pompano Beach, FL! This is a fantastic opportunity to bring your communication skills and precision to a dynamic company where your bilingual Spanish/English abilities will make a real impact every day.
The ideal candidate will have experience in front desk support, customer service, office administration, or a busy retail or construction-related environment.
As the first point of contact for our company, you will assist customers, vendors, contractors, and visitors while supporting daily office operations.
Responsibilities
- Welcome customers, contractors, vendors, and visitors professionally and courteously.
- Answer, screen, and direct incoming calls using a multi-line phone system.
- Provide excellent customer service in person, by phone, and through email.
- Assist customers with general questions and direct them to the appropriate department.
- Scan, upload, organize, and maintain electronic documents and files.
- Complete accurate data entry and general administrative tasks.
- Schedule appointments and assist with office coordination.
- Assist with invoices, orders, customer records, and basic office paperwork.
- Maintain a clean, organized, and professional front desk area.
- Support management and other departments as needed.
- Complete additional administrative duties as assigned.
Required Qualifications
- Minimum of one year of experience as a receptionist, administrative assistant, front desk, or customer service position.
- Must be Bilingual in English and Spanish.
- Passionate about customer service and comfortable interacting and communicating with customers.
- Experience answering and managing calls through a multi-line phone system.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Proficiency in Microsoft Outlook, Word, and Excel.
- Strong organizational, multitasking, and time-management skills.
- Excellent attention to detail and accuracy.
- Ability to work in a fast-paced office and store environment.
- Professional appearance, dependable attendance, and a positive attitude.
- Ability to work full-time, Monday through Friday.
Preferred Qualifications
- Familiarity with invoices, purchase orders, customer accounts, or order entry.
- Experience organizing and maintaining electronic and paper records.
- Experience working in a building material, hardware, construction supply, retail, or contractor supply environment. (Optional)
SHIMMY CORP is a forward-thinking company based in Pompano Beach, FL, committed to delivering exceptional service and innovative solutions to our customers. Our team is built on a culture of collaboration, respect, and continuous growth — making SHIMMY CORP a place where talented people love to come to work. Join us and be part of a company that values your skills and invests in your success!
