Field Quality Technician
Rags to Riches Cleaning Company, LLC
Pay: $19.50–$22.50 per hour (depending on experience) + Performance-Based Bonuses
Position Type: Part-Time (approximately 20 hours per week during training) with opportunity to transition into a Full-Time Leadership Position.
Join a Team That Cares About More Than Just Cleaning
At Rags to Riches Cleaning Company, we believe great employees can be taught the technical skills—but integrity, accountability, kindness, work ethic, and a positive attitude come from within.
We're looking for someone who enjoys solving problems, leading by example, helping others succeed, and taking pride in doing things the right way. This position is ideal for someone who naturally notices the little things, communicates well with others, remains calm under pressure, and isn't afraid to step in wherever they're needed.
This isn't simply a cleaning position—it's an operations and leadership role that supports our team, our clients, and our company standards every single day.
If you're dependable, adaptable, and enjoy making a meaningful impact, we'd love to meet you.
Position Overview
As our Field Quality Technician, you'll play a critical role in ensuring our company consistently delivers exceptional service. You'll spend much of your time in the field performing quality inspections, coaching team members, assisting with training, communicating with clients, and stepping into active cleaning assignments whenever coverage is needed.
During your training period, this position will average approximately 20 hours per week. As you develop a full understanding of our operations and demonstrate success in the role, you'll have the opportunity to transition into a full-time leadership position.
This role requires flexibility, confidence, professionalism, excellent communication, strong organizational skills, critical thinking, and the ability to make sound decisions independently.
Who Will Thrive Here?
At Rags to Riches Cleaning Company, we hire for character first and train for skill. We're looking for someone who takes pride in their work, enjoys helping others succeed, and naturally steps up when something needs to be done.
You'll likely thrive in this role if you:
- Take ownership instead of making excuses.
- Notice the small details that others often overlook.
- Stay calm under pressure and enjoy solving problems.
- Can adapt quickly when priorities or schedules change.
- Communicate openly, honestly, and respectfully.
- Enjoy mentoring and encouraging others.
- Lead by example rather than simply giving directions.
- Are dependable and follow through on your commitments.
- Have strong common sense and sound judgment.
- Aren't afraid to roll up your sleeves and work alongside the team.
- Take pride in representing a company that values professionalism, quality, and integrity.
- Believe that doing the job right is more important than simply getting it done quickly.
This position isn't for someone looking to simply "clock in and clock out." It's for someone who wants to build a career, contribute to a positive team culture, and help create an exceptional experience for every client.
Primary Responsibilities Quality Control
- Perform quality inspections of completed services.
- Ensure company cleaning standards are consistently met.
- Document inspection findings and provide constructive coaching.
- Identify trends and recommend improvements.
Staff Leadership & Development
- Assist with onboarding and training new team members.
- Coach and mentor staff in the field.
- Conduct and participate in weekly team meetings.
- Help maintain positive team morale and accountability.
- Lead by example while reinforcing company standards.
Client Relations
- Conduct client walkthroughs.
- Build strong, professional relationships with clients.
- Address client questions or concerns with professionalism.
- Represent the company with confidence and exceptional customer service.
Operations Support
- Assist with scheduling needs as required.
- Complete quality follow-up visits.
- Support special projects and operational improvements.
- Communicate quality concerns and recommendations with office staff.
- Fill in on cleaning assignments whenever coverage is needed.
Qualifications
We're looking for someone who is:
- Honest and dependable.
- Highly organized.
- Detail-oriented.
- Professional and respectful.
- Self-motivated.
- Adaptable and flexible.
- Comfortable leading others.
- Able to communicate confidently with clients and team members.
- Capable of working independently.
- Able to make sound decisions without constant supervision.
- Positive, encouraging, and solution-oriented.
- Comfortable using smartphones, apps, and technology throughout the workday.
Leadership or management experience is preferred but not required. We value attitude, work ethic, and willingness to learn above all else.
Physical Requirements
This is an active, physically demanding position.
Applicants should be comfortable:
- Standing and walking for extended periods.
- Repeated bending, kneeling, twisting, reaching, and lifting.
- Lifting up to 30 pounds.
- Working at a fast pace throughout the day.
- Climbing stairs regularly.
- Performing professional cleaning services alongside the team whenever needed.
Although this is a leadership position, cleaning remains an important part of the role. Successful candidates should expect to work alongside the team whenever necessary.
Schedule Expectations
Flexibility is essential.
Most work is completed during regular business hours; however, applicants should understand this position may occasionally require:
- Early mornings.
- Evenings.
- Weekends.
- Last-minute schedule adjustments.
- Emergency client coverage.
These situations are not frequent but are an important part of supporting both our clients and our team.
Compensation & Benefits
- Starting pay of $19.50–$22.50 per hour (depending on experience).
- Performance-based bonus opportunities.
- Paid vacation.
- Paid sick leave.
- Flexible scheduling whenever operationally possible.
- Leadership development and advancement opportunities.
- Positive, supportive work environment.
- Opportunity to grow into a full-time leadership position.
Our Core Values
We believe the best teams are built on shared values—not just experience.
At Rags to Riches Cleaning Company, we value:
Integrity – We do the right thing, even when no one is watching.
Accountability – We own our actions, accept responsibility, and continually strive to improve.
Teamwork – We support one another, communicate openly, and celebrate each other's success.
Excellence – Good enough isn't good enough. We take pride in consistently delivering exceptional work.
Growth – We believe in learning, improving, and developing leaders from within.
Service – Every interaction is an opportunity to exceed expectations and leave a lasting positive impression.
Why Join Rags to Riches Cleaning Company?
We're intentionally building a company where people genuinely enjoy coming to work.
We believe in investing in our team, recognizing great work, creating opportunities for advancement, and building long-term careers—not just filling positions.
If you're looking for a company that values integrity, leadership, accountability, teamwork, and personal growth—and you're excited to make a meaningful impact every day—we'd love to hear from you.
Apply today and help us continue setting the standard for exceptional cleaning services in our community.
Pay: $19.50 - $22.50 per hour
Benefits:
- Paid time off
- Parental leave
- Referral program
Application Question(s):
- All staff are required to have reliable transportation and a valid license. Do you have both?
- All staff are required to have a working smart phone and data plan. Do you have both?
Work Location: In person
