Excelcare at Manalapan
Excelcare at Manalapan is seeking a friendly, professional, and service-oriented Guest Service Associate to be the welcoming face of our community. If you enjoy helping others, creating positive first impressions, and working in a compassionate healthcare environment, we’d love to meet you.
As a Guest Service Associate, you are often the first point of contact for residents, families, and visitors. Your role is essential in creating a warm, organized, and supportive experience for everyone who walks through our doors.
Greet residents, families, visitors, and vendors with warmth and professionalism
Manage the front desk, phones, and visitor sign-in process
Provide directions, assistance, and general information to guests
Support administrative needs as assigned
Maintain a calm, welcoming, and organized front-desk environment
Communicate clearly with nursing and administrative teams as needed
Friendly, positive, and customer-focused personality
Strong communication and interpersonal skills
Professional appearance and demeanor
Ability to multitask and stay organized
Prior front desk, hospitality, customer service, or concierge experience preferred
Healthcare or senior living experience is a plus, but not required
Supportive and team-oriented work environment
Meaningful work making a daily difference in people’s lives
Opportunities for growth within a respected healthcare organization
Competitive pay and benefits (based on position and experience)
Apply today and become part of a team that values compassion, professionalism, and excellence in care.