About Us:
We are a close-knit, private dental practice in Middleburg Hts. committed to providing exceptional care and a warm, welcoming experience for our patients. We value a healthy work-life balance and are looking for a friendly, dependable Front Office Coordinator to join our team.
The Role:
In this key role, you will help patients navigate their treatment plans, insurance benefits, and financial arrangements. You are the bridge between our patients and the clinical team, ensuring our daily schedule runs seamlessly.
Key Responsibilities:
- Patient Experience & Communication: Greet patients, answer phones warmly, manage the doctor's schedule, and confirm appointments.
- Financial & Insurance Coordination: Verify insurance eligibility, explain benefits, and present treatment plans and financial options.
- Office Administration: Use dental practice software daily to maintain accurate records, assist with billing, and track claims. [1]
Qualifications We’re Looking For:
- Required:
- Basic experience utilizing dental practice management software (Dentrix is a major plus, but other platforms are acceptable).
- 1+ years of experience in a dental or medical front office setting preferred.
- Foundational understanding of dental terminology and insurance coding.
- Outstanding communication and multitasking skills.
Office Schedule:
- Monday – Wednesday: 7:30 AM – 5:00 PM
- Thursday: 8:30 AM – 4:00 PM
- (Enjoy 3-day weekends every week!)
Benefits:
- 401(k)
- Employee dental discounts
Pay: From $20.00 per hour
Benefits:
Work Location: In person
