Job Overview
We are seeking a dynamic and detail-oriented Chiropractic Assistant/Front Desk professional to join our team. This role is pivotal in providing exceptional patient service, managing administrative tasks, and supporting clinical operations within a busy chiropractic clinic. The ideal candidate will be energetic, organized, and passionate about delivering top-notch care and administrative support. This paid position offers an exciting opportunity to be part of a collaborative environment dedicated to improving patient well-being through efficient office management and compassionate service.
Responsibilities
- Greet patients warmly, schedule appointments, and manage patient check-in/check-out processes with professionalism and enthusiasm
- Verify insurance coverage and perform insurance eligibility checks.
- Collect payments.
- Maintain accurate medical records, review documentation for completeness, and ensure compliance with clinical confidentiality policies
- Assist with patient intake procedures.
- Utilize office management software (ChiroTouch) for scheduling, filing, and managing electronic health records
- Answer multi-line phone systems with excellent phone etiquette, coordinate appointment scheduling, and handle patient inquiries efficiently
Requirements
- Proven experience in a office setting with strong front desk or administrative support background
- Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing preferred)
- Excellent customer service skills with the ability to communicate effectively both verbally and in writing
- Ability to handle sensitive patient information in accordance with HIPAA regulations and maintain strict confidentiality
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Clinic experience in healthcare or chiropractic settings is preferred but not required.
- Knowledge in health insurance verification preferred but not required.
- Bilingual English/Spanish required
Join our team where your energy makes a difference! We are committed to fostering a supportive environment that values your contributions while providing opportunities for growth. If you thrive on helping others and excel at managing both clinical support and administrative tasks seamlessly, we want to hear from you!
Pay: $12.00 - $15.00 per hour
Education:
- High school or equivalent (Preferred)
Language:
Work Location: In person
