The Medical Accounts Receivable (A/R) Assistant is responsible for reviewing non-financial folders, attaching correspondence to tickets and assisting the A/R Specialists to ensure maximum reimbursement as well as following up with insurance and facilities regarding any outstanding claims.
REPORTS TO
The A/R Assistant reports directly to the A/R Manager and collaborates with other Emergicon personnel across various departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage claims over 90-days on the A/R reports in a timely manner
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Attach no-pays to the correct account
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Review non-financial correspondence and route to the appropriate departments for processing
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Manage hospital requests for ER notes and discharge summaries to support billing processes
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Sort, scan, and attach non-financial mail and documentation to the appropriate accounts
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Perform data entry and account updates, including patient and insurance information
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Assist with gathering supporting documentation for appeals and claims processing
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Provide general administrative support as needed
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Follow all state and federal collections and HIPAA laws
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Align with & support Emergicon’s core values & behaviors
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Other job-related duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
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Ability to communicate effectively and in a professional manner with patients, insurance carriers, co-workers, management and others
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General knowledge of ambulance medical billing/coding process
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Ability to prioritize and multi-task
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Basic proficiency in computer applications, including email, word processing, and spreadsheets
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Must possess strong attention to detail
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Ability to establish/maintain cooperative working relationships with staff
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Strong verbal and written communication skills
EDUCATION AND EXPERIENCE
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HS Diploma/GED required
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Experience in Medicare A/R, appeals, correspondence and denials a plus
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At least one (1) year of experience in medical billing, accounts receivable, healthcare administration, or a related field preferred
WORKING CONDITIONS
Work is performed on a computer and requires long periods of sitting/standing at desk.
