Patient Coordinator | Full-Time | Customer Service-Focused
Location: Yardley, PA
Pay: $18.00–$20.00 per hour
At Bucks County Smiles, we're more than just a dental office, we're a team that genuinely enjoys working together and are committed to creating an exceptional experience for every patient who walks through our doors.
We're looking for a full-time Patient Coordinator who is friendly, organized, dependable, and thrives in a fast-paced environment. If you love helping people, enjoy staying organized, and take pride in creating a welcoming experience, we'd love to meet you.
Dental front office experience is strongly preferred, but we are willing to train the right person who brings exceptional customer service skills, a positive attitude, strong organizational skills, and a genuine desire to learn. If you're someone who enjoys making a difference and wants to grow with a supportive team, we encourage you to apply.
Schedule (40 Hours | Non-Negotiable)
Candidates must be available to work the following schedule:
- Monday: 7:30 AM – 5:00 PM
- Tuesday: 7:30 AM – 5:00 PM
- Wednesday: 7:30 AM – 4:00 PM
- Thursday: 7:30 AM – 5:00 PM
- Friday: 7:30 AM – 2:00 PM
This is a full-time, 40-hour position. Reliability, punctuality, and consistent attendance are essential.
Responsibilities
- Welcome patients with a warm, friendly, and professional attitude
- Check patients in and out efficiently
- Schedule, confirm, and coordinate patient appointments
- Verify dental insurance benefits and eligibility
- Collect payments and review patient balances
- Present treatment plans and discuss financial arrangements
- Answer phones and respond to patient inquiries with professionalism and empathy
- Maintain accurate patient records and demographic information
- Support schedule optimization and patient retention efforts
- Work closely with our clinical team to create a seamless patient experience
Qualifications
- Dental front office experience is strongly preferred but not required for the right candidate
- Previous customer service experience required
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Ability to multitask and stay composed in a fast-paced environment
- Reliable, accountable, and eager to learn
- Professional appearance and positive attitude
- Experience with Dentrix or Dentrix Ascend is a plus
What We're Looking For
We're looking for someone who takes ownership of their work, enjoys being part of a team, and genuinely cares about creating a positive experience for every patient. The front desk is the first and last impression of our practice, so we're seeking someone who is welcoming, proactive, and committed to delivering outstanding service.
Whether you're an experienced dental professional or someone with exceptional customer service skills looking to build a career in dentistry, we're looking for an individual who is dependable, adaptable, and excited to grow with our practice.
If you're ready to join a supportive team where your contributions are valued and every day brings the opportunity to make a difference, we'd love to hear from you!
Benefits
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Paid training
- Uniform allowance
- Employee discount
Experience:
- Customer service: 1 year (preferred)
- Dental receptionist or dental office: Preferred, but not required
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Uniform allowance
- Vision insurance
Experience:
- Dental receptionist: 1 year (Preferred)
Work Location: In person
