Requirements, Knowledge, Skills, and Abilities
- This is an on-site position in Plymouth MI, MI
- You will be preparing escrow document packages and helping with disbursement of files when/if time allows.
- Technically proficient with preparing quality and accurate real estate closing documents, including but not limited to settlement statements, closing disclosures, conveyance documents, and misc. escrow documents.
- Knowledge of technology including common business software platforms as well as common title and escrow software systems used by the title insurance industry, including, Qualia, HOA Status Letter Sites, Lender Client Portals and numerous state, county, and municipal sites.
- Ability to communicate directly and confidently with Customers, providing a detailed accounting of difficult title issues and potential solutions to overcome those issues.
- Ability to handle basic title clearance issues with acquired knowledge and provide professionally written responses or direction to clients.
- Provide exceptional customer service to our clients and internal staff members.
- Knowledge of the entire Escrow process from when order is received to the closing table and the ability to handle post-closing communications as needed.
- Excellent communication and interpersonal skills. Leads by example, has high quality standards, and provides educational assistance and constructive feedback to team members.
- Additional duties as may be assigned by Manager.
Qualifications:
- Over 3 years of real estate closing experience in residential sales, commercial sales, refinance, REO, or short sale escrow
- Exceptional written and verbal communication skills
- Strong knowledge of the escrow process, title process, regulatory guidelines, and company policies / procedures
- Proficient working with escrow / title software
- Possess a strong understanding of title commitments, mortgage loans, title insurance, and real estate contractsHigh attention to detail and ability to multitask in a fast-paced environment
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Work Location: In person
