We are seeking a dependable and detail-oriented Amenity Operations Assistant to support the oversight and management of a portfolio of residential amenity spaces. This role is ideal for someone with a background in pool operations and lifeguarding who is looking to expand into broader operational support, including site visits, staff oversight, and quality control. The position combines hands-on pool experience with field-based operational responsibilities across multiple locations.
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Conduct regular site visits across assigned locations to ensure amenities are operating in accordance with company standards and DOH regulations
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Assist in monitoring on-site staff performance, professionalism, and adherence to operational protocols
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Provide real-time feedback and support to staff during site checks, including coaching on best practices
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Report on site conditions, staffing concerns, and operational issues to management in a timely and detailed manner
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Support onboarding and training efforts by reinforcing company procedures and safety standards in the field
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Assist with scheduling coverage needs and identifying staffing gaps across the portfolio
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Maintain oversight of pool operations during visits, including safety compliance, cleanliness, and equipment functionality
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Step in to provide lifeguard coverage when necessary to ensure uninterrupted operations
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Ensure proper documentation and logging standards are being followed at each site
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Seasonal position (typically spring/summer months)
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Must be available for flexible hours, including evenings, weekends, and holidays
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Ability to travel between multiple sites throughout the workday
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Competitive hourly rate of $28
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Opportunity to gain experience in multi-site operations and staff oversight
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Dynamic, field-based role with exposure to portfolio management
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Supportive and growth-oriented team environment
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Minimum of 2-3 years of experience in pool operations or aquatic facilities
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Current Lifeguard Certification (required)
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CPR/AED and First Aid Certification (required)
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Certified Pool Operator (CPO) certification (preferred)
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Strong understanding of pool safety regulations and DOH compliance standards
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Prior experience in a supervisory, lead, or quality control role is highly preferred
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Ability to travel between multiple locations and work independently
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Strong observational, organizational, and communication skills
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This position requires background screening
