Job Overview
Join our dynamic team as a Towing and Recovery Operator, where you will be involved in vehicle recovery and roadside assistance. This energetic role involves operating specialized tow trucks and recovery equipment to assist stranded motorists, transport vehicles safely, and ensure smooth traffic flow. Your mechanical aptitude, customer service skills, and quick decision-making will drive your success in this fast-paced environment. If you thrive on problem-solving, enjoy working outdoors, and want to make a tangible difference every day, this is the opportunity for you!
Duties
- Operate tow trucks, flatbeds, and recovery vehicles to safely load, transport, and unload vehicles of all types.
- Conduct automotive diagnostics and mechanical assessments to determine the best recovery approach.
- Use mechanical knowledge and automotive repair skills to troubleshoot issues with vehicles or towing equipment.
- Load and unload vehicles efficiently while adhering to safety protocols.
- Manage conflict situations professionally with customers or other road users, ensuring positive resolutions.
- Maintain accurate logs of all recoveries, loads, and unloads; complete shift reports diligently.
- Assist with forklift operation when needed for loading or unloading heavy equipment or parts.
Experience
- Proven experience operating tow trucks, flatbeds, or similar recovery vehicles in a commercial setting.
- Strong mechanical knowledge with hands-on automotive diagnostics and repair experience.
- Familiarity with manual transmissions and vehicle load securing techniques.
- Valid commercial driver’s license (CDL) with driving experience in various conditions.
- Mechanic experience or automotive repair background is highly desirable.
- Ability to handle conflict management professionally while maintaining excellent customer service standards. Embark on a career that combines technical expertise with active problem-solving! We’re committed to supporting your growth through ongoing training in automotive diagnostics, mechanical repairs, and customer service excellence. Join us to be part of a dedicated team that values safety, efficiency, and positive interactions every day!
Pay: $25.00 - $50.00 per hour
Benefits:
- On-the-job training
- Paid time off
- Paid training
Application Question(s):
- Are you at least 21 years of age?
- Has your license ever been suspended?
- Do you live within 10 minutes of Aurora, NE
License/Certification:
- Drivers License (Required)
Work Location: On the road
