Position Title: Guest Host
Job Classification: Full-Time
Position Type: Non-Exempt, eligible for overtime
Job Grade: 1
Reports to: Site Manager
Required Qualifications
· High School Diploma or equivalent.
· Due to the nature of the population served and safety-sensitive duties, employees must be able to comply with Rogue Retreat’s Drug-Free Workplace Policy, including pre-employment and ongoing drug and alcohol testing. Employees must be able to perform all job duties safely and reliably. Ability to work under close supervision or independently.
· Exhibit good verbal communication skills.
· Exhibit ability to work well with guests, volunteers, and co-workers.
· Exhibit problem solving skills in acute and/or emergency situations.
Preferred Qualifications
· One year of experience as an employee or volunteer working closely with people experiencing homelessness or other marginalized populations.
· Certification or training in mental health first aid, addiction recovery principals, effective communication, crisis de-escalation, crisis intervention, adverse childhood experiences, trauma informed care principals or other relevant training.
Essential Functions
· Become familiar with the Policy & Procedure manual and follow all company guidelines.
· Become familiar with the Guest Agreement to assist guests with knowing and complying with rules.
· Assist guests with daily activities and needs.
· Assist guests with intakes and exits.
· Assist guests with organization of personal space.
· Redirect unwanted behaviors and deescalates situations as they arise.
· Ensure site safety by performing regular rounds of the facility.
· May need to ask guests to leave to for extreme rule violations.
· Understands and implements any necessary emergency procedures.
· Assists volunteers and donors as needed.
· General maintenance duties for the facilities.
· Ensuring non participants, or non-residents are not on premises, and removed as needed.
· General cleaning which can include bathrooms, laundry room, pantry, smoke area, parking lot, and other areas as assigned, including cleaning a room in emergent need.
Working Conditions/Equipment
The Guest Host may work across the following program types, including: Transitional Housing: studio apartments provide private, secure spaces for individuals and families to live while working towards long-term goals. Medical Respite: spaces are designated for individuals recovering from medical conditions who need a safe, clean environment to heal after being discharged from the hospital. Family shelter and ODHS (child welfare) units: provides safe and secure environment to help families reunite with their children and help with long term goals and stability.
Physical Demands
Activity Percentage of Time Sitting 40%
Stand, walk on unstable, changing dirty, rocky or gravelly ground 35%
Lift/carry items up to 25 pounds approximately 10%
Push/pull items up to 25 pounds approximately 10%
Twist/turn, reach over shoulder and head, and reach outward 5%
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
