IDH Alliance, DUNKIN' is searching for a dedicated, and results-driven Restaurant Manager to lead our team and ensure exceptional guest experiences every day. If you're a natural leader with a passion for motivating others and driving success, we want you to be part of our Dunkin' family!
We have a little secret to share... while everyone knows that America runs on Dunkin', Dunkin' runs on our incredible team members. Ready to run with us?
Why Dunkin'?
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Health, Dental & Vision Benefits – Comprehensive coverage for you and your family
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Bonus Structure – Earn up to $6,600 annually in performance-based bonuses
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Paid Time Off – Take the time you need to recharge and refresh
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Competitive Salary – Paid weekly, so you always stay ahead
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Career Growth Opportunities – We’re committed to career growth within the company
What We're Looking For:
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A welcoming, upbeat, and positive attitude to create a warm environment for both guests and team members
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A guest-focused leader who ensures an exceptional experience for every customer and cultivates a positive, motivated work environment
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A results-oriented leader who thrives in a fun, fast-paced setting while maintaining Dunkin’s high standards for food safety, cleanliness, and organization
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A team motivator who loves leading, coaching, and developing a diverse team
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At least 2 years of experience as a Restaurant Manager Quick Service/Fast Food industry.
Key Responsibilities:
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Lead & Inspire: Manage a team of employees, ensuring they are motivated, well-trained, and engaged in providing excellent guest service.
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Exceptional Guest Experience: Create a welcoming environment, ensuring every guest has a positive experience.
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Operational Management: Oversee daily restaurant operations, including inventory control, food safety, cleanliness, and adherence to brand standards.
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Staff Development: Lead training initiatives to ensure all team members understand their roles and responsibilities, and empower them to succeed.
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Financial Management: Monitor and manage restaurant costs, including labor, food, and supplies, and meet or exceed profitability goals.
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Maintain Cleanliness and Safety: Ensure compliance with all health, safety, and sanitation standards.
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Problem-Solving: Handle customer feedback, resolve issues promptly, and maintain a high standard of quality.
Qualifications:
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Experience: Minimum of 2 years of experience in a leadership role within a quick-service restaurant, ideally as a Restaurant General Manager or similar position.
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Skills: Strong skills in cost control, inventory management, scheduling, and employee training.
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Leadership: Ability to motivate, lead, and develop a diverse team, fostering a positive work environment.
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Customer Focused: A genuine desire to create a great guest experience and ensure team satisfaction.
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Adaptability: Comfortable working in a fast-paced environment and adapting to changing circumstances.
Physical Demands & Working Conditions:
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Standing for extended periods of time
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Repetitive motions including bending, stooping, and reaching
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Lifting up to 30 pounds
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Working in a small, fast-paced environment (may include wearing a headset for communication)
