Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .
Responsibilities
Summary :The Cloud & Platform Engineer L4is responsible for building and operating secure, scalable, and resilient cloud infrastructure, with a strong focus on infrastructure as code, automation, and cloud governance. This role plays a key part in establishing consistent, standardized cloud environments across a multi-account AWS landscape while ensuring systems are designed for reliability and recoverability.
This position partners closely with Engineering, Security, GRC, and Platform teams to strengthen cloud foundations, improve automation, and support resiliency initiatives across the organization.
Responsibilities
Build and help scale foundational cloud capabilities across a multi-account AWS environment (e.g., Control Tower, account standardization, governance)
Design, implement, and maintain cloud infrastructure using Infrastructure as Code (primarily Terraform) to ensure consistency and repeatability
Implement and manage IAM policies, ensuring least-privilege access and alignment with security and compliance standards
Develop and maintain automation for infrastructure provisioning, configuration, and operational workflows
Support multi-region resiliency efforts, including high availability, failover design, and system reliability improvements
Design and implement backup and disaster recovery solutions aligned to RPO/RTO objectives
Execute disaster recovery processes, including system restoration, validation, and testing
Troubleshoot production issues, perform root cause analysis, and drive remediation efforts
Collaborate cross-functionally to improve cloud governance, automation, and operational efficiency
Maintain observability through monitoring, alerting, and logging tools
Provide light support for legacy systems and tools (approximately 10–20% of the role)
Qualifications
Required Skills
Strong hands-on experience with AWS infrastructure (EC2, VPC, IAM, networking, storage)
Proven experience with Infrastructure as Code (Terraform required)
Experience working in multi-account AWS environments and governance frameworks (e.g., Control Tower)
Strong understanding of IAM, cloud security principles, and compliance best practices
Experience designing and supporting backup and disaster recovery strategies (RPO/RTO alignment)
Solid Linux administration experience (troubleshooting, performance tuning, system lifecycle)
Experience with scripting (Python, Bash, or similar)
Understanding of networking fundamentals (TCP/IP, DNS, routing)
Familiarity with CI/CD pipelines and automation practices
Experience supporting and troubleshooting production environments
Preferred Skills
AWS certifications
Experience with Ansible or Ansible Tower
Exposure to backup and security tools (e.g., Rubrik, Orca, Veeam)
Experience with multi-region architecture and resiliency design
Background in SRE, DevOps, or software engineering with infrastructure focus
Experience with monitoring and observability tools
Minimum Qualifications
5+ years of Linux/system administration or infrastructure experience
3–5 years of hands-on cloud experience (AWS preferred)
Experience with infrastructure automation and scripting
Bachelor’s degree in Computer Science, Engineering, or equivalent experience
Other/State Specific
This role pays between $124,000/Yr to $150,000/Yr, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.
At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.
Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.
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Job Locations US
ID 2026-4095
Category Engineering
Type Full Time
Company AHS American Home Shield Corp
