Leetsdale, PA 15056
$18–$20/hour
Full-Time | Onsite
Our client is a well-established, family-owned organization with a close-knit team and a collaborative work environment. They offer a casual, business-friendly atmosphere where employees wear many hats and work together to support customers and one another.
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The Customer Service Representative will enter customer orders accurately into NetSuite.
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Answer incoming customer calls and provide exceptional service.
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Make outbound calls regarding orders and customer inquiries.
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Process and maintain accurate customer information and records.
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The Customer Service Representative will perform basic data entry and simple Excel tasks.
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Provide administrative support to multiple departments as needed.
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The Customer Service Representative will assist with general office duties and special projects.
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Maintain accuracy while managing multiple priorities in a fast-paced environment.
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Previous customer service, order entry, or administrative experience.
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Experience using NetSuite or a similar ERP system.
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Basic Microsoft Excel skills.
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Strong communication, organization, and data entry skills.
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Ability to efficiently talk with customers while entering information accurately into the system.
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Comfortable working in a small, collaborative office environment with a hands-on team.
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