Who We Are
NorCal Spine & Sport offers a modern, hands-on approach to injury recovery and wellness. We combine chiropractic care, physiotherapy, soft tissue work, and exercise therapy to help clients feel and move better. Our clinic is a trusted resource for athletes and active individuals across Northern California.
Location: El Dorado Hills/Folsom, CA
Schedule: Part-time, Monday-Friday, 2:00 PM-5:30 PM
Compensation: $20.00 per hour
Benefits: Free chiropractic care for all active employees
NorCal Spine & Sport is seeking a friendly, dependable, and organized Part-Time Front Office Receptionist to be the welcoming face of our practice. This person will support the patient experience and day-to-day front-office operations. The ideal candidate is professional, organized, patient-focused, brings good energy to the team, and is comfortable working in a busy healthcare environment.
Preferred Background
We're looking for someone with strong administrative and customer-service skills, good energy, a positive attitude, and a genuine team-oriented approach. The ideal candidate is dependable, professional, comfortable working with patients, and willing to learn the clinic's systems, services, and procedures.
Previous experience in a medical office, chiropractic office, physical therapy clinic, healthcare setting, or other patient-facing environment is preferred.
Role Responsibilities
- Welcome patients and visitors in a friendly and professional manner
- Answer phones, manage patient inquiries, and schedule appointments
- Check patients in and out and help maintain smooth patient flow
- Verify insurance information and collect applicable co-pays or payments
- Assist patients with questions regarding payments, billing statements, and account information
- Maintain accurate patient records and complete filing, scanning, faxing, and other administrative tasks
- Use the clinic's EHR/practice-management system for scheduling and patient documentation
- Maintain patient confidentiality and follow HIPAA requirements
- Communicate with providers and staff to support smooth daily operations
- Learn and educate patients on provider specialties, treatments, and therapy services
- Handle urgent or unexpected situations calmly and professionally
Qualifications
- Minimum 2 years of office, receptionist, administrative, or customer-facing experience
- Previous healthcare or medical-office experience preferred
- Experience with appointment scheduling and front-desk responsibilities
- Familiarity with EHR or medical practice-management software preferred
- Familiarity with medical terminology and healthcare procedures preferred
- Experience with insurance verification, patient payments and medical billing
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize in a busy environment
- Comfortable working with confidential information and following HIPAA requirements
