Host / Hostess (Food & Beverage Attendant)
Part-time role available! Includes weekdays and weekends.
Join our team at Homewood Suites by Willow Valley Associates as a Host / Hostess (Hotel Guest Services / Food & Beverage Support). This role is ideal for someone who enjoys hospitality, guest interaction, and creating warm, welcoming experiences for hotel guests!
You will play a key role in supporting breakfast and/or food service operations, ensuring a clean, organized, and inviting environment while delivering outstanding customer service.
What You’ll Do as a Host / Hostess
- Greet and welcome guests in a warm, friendly, and professional manner
- Support daily hotel breakfast / food service operations in accordance with Hilton Brand and Willow Valley standards
- Replenish food and beverage items as needed, including coffee, beverages, and breakfast offerings
- Assist guests by answering questions and providing service recommendations
- Create positive guest experiences through attentive service (, including pouring coffee/drinks, serving cookies and pastries while warm, and clearing tables)
- Maintain cleanliness and organization of all food service, dining, and preparation areas
- Remove trash and reset/clean tables during and after service periods
- Coordinate with Guest Services and hotel team members for group needs or special events
- Adjusts to seasonal hospitality demands, including schedule flexibility as needed times
- Provide warm hospitality and help exceed guest expectations
- Perform other duties as assigned
What We’re Looking For
- High School Diploma or GED preferred
- 1 year of hospitality, restaurant, or customer service experience preferred (will train)
- Strong communication and guest service skills
- Friendly, professional, and team-oriented attitude
- Ability to work in a fast-paced hotel environment
- Basic ability to stand, walk, and lift up to 25–50 lbs as needed
- ServSafe / CPR preferred (training available)
Hilton Brand Training and RAMP certification provided upon hire
Why You’ll Love Working With Us as a Host / Hostess
- Exciting hotel environment with daily guest interaction
- Growth opportunities within hospitality operations
- Supportive, team-focused culture
- Hilton hotel discount program
- Employee assistance program and additional benefits (eligibility based on status)
Willow Valley Associates is an Equal Opportunity Employer.
