Primary Purpose
To be responsible for maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.
Essential Duties and Responsibilities
- Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
- Answer incoming phone calls.
- Constant radio communication with all associates.
- Comprehensive knowledge of the products Coastal Farm sells.
- Maintain an awareness of all product knowledge information and merchandise promotions.
- Assist in floor moves, merchandising, display maintenance and store housekeeping.
Other Duties and Responsibilities
- Help in other departments when needed.
- Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
- Other duties assigned as needed.
Qualifications
- Proven written and verbal communication skills.
- Strong interpersonal skills.
- Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
- Familiar with how to operate a computer system and email.
- Preferably familiar with standard retail concepts and practices.
- Strong attention to detail.
Notice of AI Use in Job Application Review
As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.