Are you highly organized, detail-oriented, and great at keeping projects moving?
Do you enjoy communicating with clients, solving problems, and helping people feel confident about what happens next?
If so, we would love to talk with you about joining our growing team.
We are a digital marketing agency that helps chiropractors across the country grow their practices through social media advertising, content marketing, Google Ads, SEO, and online patient acquisition strategies.
We are looking for an Account Manager who can help onboard new clients, manage ongoing client communication, oversee content workflows, keep projects organized, and make sure our clients receive an excellent experience from our team.
About the Role
The Account Manager plays a vital role in our agency. You will help new clients get started smoothly, keep client accounts organized, ensure content is prepared, reviewed, approved, and published on time, communicate clearly with clients, and support our internal team in delivering great work.
This role is ideal for someone who is proactive, organized, adaptable, and able to manage multiple moving parts without needing constant supervision.
The Right Candidate Will
- Be a great addition to an already strong team.
- Be internally motivated and hard-working. We call this having “batteries included.” We are looking for someone who takes ownership, follows through, and wants to be excellent at what they do.
- Be able to figure things out. You will receive training and support, but once you understand the role, you will be expected to manage your time, solve problems, and move tasks forward independently.
- Be adaptable. In marketing, things do not always go exactly as planned. The right person can stay calm, adjust quickly, and create a plan to solve the problem.
- Be extremely organized. You should enjoy creating systems, tracking details, following processes, and making sure nothing falls through the cracks.
- Be client-focused. You should enjoy helping clients feel supported, informed, and confident in the process.
- Be willing to help the team wherever needed. We are a growing company, so teamwork and flexibility are important.
Responsibilities
- Help onboard new clients by guiding them through the beginning stages of working with our agency.
- Coordinate onboarding tasks, collect necessary information, and make sure new clients understand timelines, expectations, and next steps.
- Communicate regularly with clients to collect needed content, approvals, feedback, and updates.
- Track client deliverables and make sure internal tasks are completed on schedule.
- Coordinate with internal team members, including writers, designers, ad managers, video editors, and SEO specialists.
- Help organize client requests, updates, revisions, and approvals to keep work moving forward.
- Identify problems before they become bigger issues and help create solutions.
- Maintain organized systems, checklists, and workflows to improve team efficiency.
- Provide a positive, professional client experience from onboarding through ongoing account management.
Qualifications
- Experience in digital marketing, social media management, account management, client success, project coordination, or onboarding.
- Strong written and verbal communication skills.
- Excellent attention to detail.
- Ability to manage multiple clients, projects, deadlines, and priorities at once.
- Comfortable using social media platforms including Facebook, Instagram, YouTube, and Google Business Profile.
- Ability to work independently in a remote environment.
- Positive attitude, strong work ethic, and willingness to learn.
Preferred Experience
- Bachelor’s degree in marketing, communications, business, or a related field.
- Proven experience working in digital marketing, social media, client success, onboarding, or account management.
- Familiarity with Meta Business Manager, Facebook Ads, Instagram Ads, or paid social media campaigns is a plus.
- Experience with YouTube Studio and Google Business Profile publishing is a plus.
- Working knowledge of digital marketing platforms and client management tools such as Slack and is a plus.
- Experience working with healthcare, wellness, chiropractic, or service-based businesses is a plus.
Location
Our team is fully remote. To participate in virtual meetings, you’ll need reliable high-speed internet and a webcam. Ideally, candidates will be based in the CST or EST time zones, as we work on CST hours.
What We’re Looking For
We are not looking for someone who simply checks boxes. We are looking for someone who takes ownership, communicates clearly, keeps things organized, and genuinely cares about helping clients succeed.
The right Account Manager will be able to help new clients feel confident during onboarding, keep current clients organized and informed, coordinate deliverables with our internal team, and support a high-quality client experience.
If you are proactive, detail-oriented, adaptable, and excited to be part of a growing digital marketing team, we would love to hear from you.
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Work from home
Work Location: Remote
