Description:
Job Summary:
This role plays a pivotal part in advising, reviewing, and evaluating member’s lending needs for personal loans and credit cards.
Schedule:
Monday-Friday 8:30AM-6:00PM (Day off during the week), Saturdays 8:30AM-2:30PM.
Essential Job Duties:
General loan responsibilities:
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Evaluate loan applications and documentation by confirming creditworthiness.
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Improve loan applications and documentation by informing the applicant of additional requirements.
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Complete loan contracts by explaining provisions to the applicant; obtaining signatures and notarizations; collecting fees.
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Help members by answering questions, responding to requests.
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Maintain confidence by keeping loan information confidential.
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Ensure compliance with all regulatory requirements and internal policies.
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Manage the loan process from application to disbursement and beyond, including regular follow-up with members to assess their financial status.
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Educate and advise members on such matters as appropriate financial planning, policies, and rates.
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Provide comprehensive memo notes for the underwriter's review that contain relevant information to assist in loan decision-making.
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Perform other duties as assigned by management.
Consumer loan responsibilities:
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Input information into the consumer loan operating system.
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Manage the loan process from application to disbursement and beyond, including regular follow-up with members to assess their financial status.
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Evaluate credit worthiness and utilize credit reports to verify accuracy of the loan application.
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Verify and inspect collateral offered.
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Calculate loan payments, determine loan to value (LTV) and ascertain loan payoffs to other financial institutions.
Requirements:
Required Skills/Abilities:
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Excellent interpersonal and negotiation skills.
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Excellent organizational skills and attention to detail.
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Strong proficiency with Microsoft Office applications. Familiar and comfortable with information technology, particularly digital means of communication.
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Strong organizational skills in managing multiple initiatives.
- Strong analytical and problem-solving skills.
- Proficiency in assessing creditworthiness and understanding credit scoring systems
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Proven ability to meet and exceed sales targets
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Bilingual abilities may be preferred, depending on the market served
Knowledge:
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Basic knowledge of consumer loan products, regulations, and market trends
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Basic knowledge of compliance with federal and state lending regulations (e.g., Equal Credit Opportunity Act, Fair Lending, Truth in Lending Act)
Education and Experience:
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Minimum one year’ experience in financial institutions or related experience
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Minimum high school diploma/GED or more than one year of related experience
Physical Requirements:
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Prolonged periods of sitting at a desk and working on a computer.
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Must be able to lift 5 pounds at times.
