Senior Research Applications Engineer

Augusta University -
Augusta, GA

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Job Details

Full-time
$95,200 - $121,400 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Life insurance
Retirement plan

Qualifications

Knowledge management
Customer communication
Systems integration
Content creation for technical audiences
Data Integration (Data management)
Database systems
6 years
Requirements design
Process optimization
Technical documentation
Faculty collaboration
Enterprise software
High-performance computing clusters
Testing and evaluation
Academic institution experience
Software implementation
HIPAA
Configuration management
Enterprise solutions implementation
Application deployment
Training material drafting
Family Educational Rights and Privacy Act (FERPA)
Scalable systems
Enterprise software support
User training (technical support)
Technology security practices
Enterprise software systems development
Functional testing
Information security compliance
System design for system development

Full Job Description

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust, and secure services that educate and inspire students, empower clinicians, educators, researchers, and administrators, advance learning, discovery, and care.

Job Summary

Provide advanced technical expertise for the implementation, configuration, integration, and operational support of research applications and user-facing service platforms that support Augusta University's research enterprise, including research computing, HPC, and AI initiatives. This position is responsible for enabling researcher access to shared computing resources through well designed application workflows, integrations, documentation, and training. The Senior Research Applications Engineer leads application service delivery, workflow enablement, and user support to ensure research platforms align with institutional standards, compliance requirements, and evolving research needs while supporting effective and sustainable use of advanced research infrastructure.

Responsibilities

The duties include, but are not limited to:

RESEARCH SYSTEMS DESIGN AND SUPPORT: Design, install, configure, test, implement, maintain, and support research applications, open-source applications, user-facing service platforms, interfaces, and workflow solutions that support clinical, academic, and administrative research activities, including research computing, HPC, and AI-enabled services.

STAKEHOLDER COLLABORATION AND COORDINATION: Collaborate with faculty, researchers, business units, vendors, open-source communities, and IT teams to define requirements, validate solutions, and coordinate implementations aligned with research priorities, institutional standards, compliance requirements, and evolving user needs.

SYSTEMS INTEGRATION AND AUTOMATION: Build, support, and maintain integrations, interoperability solutions, APIs, data exchanges, reporting capabilities, and automation processes across assigned research applications, open-source platforms, enterprise systems, HPC services, and AI-enabled environments.

BUSINESS ANALYSIS AND OPTIMIZATION: Analyze user needs, application issues, service workflows, and business requirements to deliver enhancements, modifications, and scalable solutions that improve research operations and enable researcher access to shared computing resources.

APPLICATION SUPPORT AND OPERATIONS: Perform application and interface testing, change management, release support, and production troubleshooting to ensure stable, secure, and reliable operation of research applications, open-source platforms, user-facing services, and related environments.

TECHNICAL DOCUMENTATION AND TRAINING: Develop and maintain technical documentation, configuration records, user procedures, knowledge resources, and training materials that support effective adoption and sustainable use of research applications, open-source tools, HPC services, and AI-enabled platforms.

SUPPORT: Perform other duties as assigned in support of research computing, HPC, open-source application services, AI-enabled services, and institutional priorities.

OTHER: Perform other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college and at least six years of experience supporting complex computing or data environments or Associate's degree from an accredited college or university and eight years of experience supporting complex computing or data environments.

Preferred Qualifications

Experience supporting research application services in a higher education, research, or academic medical center environment. Experience supporting application integrations across research and enterprise platforms in a complex institutional setting. Experience supporting secure, compliant, and service-oriented application environments used for research activities. Proficiency with scripting, automation, version control, and related tools used in application support and operational efficiency. Experience working in cross-functional teams with architects, engineers, vendors, and research stakeholders to deliver technical solutions. Research application services and platforms, including tools that support research computing, HPC, AI, and enterprise research activities. Application support, APIs, ETL workflows, secure data exchange, and database connectivity across institutional platforms. Troubleshooting, automation, performance support, documentation, and service delivery in complex application environments.

Knowledge, Skills, & Abilities

KNOWLEDGE
Research application platforms and services that support research operations, data collection, workflow enablement, and enterprise research activities.
Application configuration, deployment, integration, and operational support practices.
Databases, APIs, ETL processes, and secure data transfer methods used in institutional and research environments.
Compliance frameworks and institutional standards, including HIPAA, FERPA, GDPR, and IRB requirements.
Scripting, automation, version control, and technical support practices used in application administration.

SKILLS
Detail-oriented with strong prioritization and organizational skills.
Application configuration, deployment, and troubleshooting in research and enterprise environments.
System integration, API support, ETL workflow development, and secure data exchange.
Scripting, automation, and operational support for application services.
Technical documentation, knowledge-base development, and user support.
Strong written and verbal communication, customer service, and cross-functional collaboration skills.

ABILITIES
Ability to maintain confidentiality.
Design, implement, support, and optimize research applications and related service platforms.
Analyze application, integration, and workflow issues and develop effective technical solutions.
Build and maintain secure application workflows and integrations across multiple institutional and research platforms.
Apply compliance, governance, and security standards to application services and operational environments.
Collaborate effectively with architects, engineers, vendors, and research stakeholders.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of normal business hours may be required).

Salary: $95,200/annually-$121,400/annually

Pay Band: B16

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.

Recruitment Period: Until Filled.

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university.

Select University Faculty & Staff > Internal Applicants if you are a current university employee.

If you need further assistance, please contact us at 706-721-9365.

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