Job Summary
We are seeking a flexible, energetic, and customer-focused 2nd Shift Front Desk Associate to join our oceanfront resort team! In this vital role, you will be the welcoming face of our organization during the evening hours, ensuring smooth operations at the front desk while delivering exceptional service to visitors and team members alike. Your enthusiasm and professionalism will help create a positive environment, foster customer satisfaction, and support daily operational needs. Must be reliable, possess time-management skills, and a willingness to learn. IQWare experience preferred,but willing to train the right candidate. Weekends are mandatory.
Responsibilities
- Greet visitors, guests, and staff with a friendly and professional demeanor, providing excellent customer service at all times
- Manage phone calls with proper phone etiquette, directing inquiries efficiently and courteously
- Operate IQ Ware to book reservations check guests in and out, cash handling, process web bookings/ third party reservations, and processing payments accurately.
Pay: $14.00 - $16.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
