SUMMARY
The Office Manager is responsible for the daily store office procedures (RBO, cash counting, Human Resources/Payroll) with a high level of accuracy, honesty, and integrity. The Office Manager is involved in the training of Office Associates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Retail Billout (RBO)
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Reconciles DSD Receiver invoices with IMS and NFI Data Transfer
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Recaps Weekly DSD Receiver invoices and send to NFI Support Center
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Follows up on DSD invoice cost discrepancies
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Prints and sorts Supervalu retailer invoices
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Reconciles vendor invoice statements for end of month
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Reviews and verifies weekly Perishable Department invoice logs with department invoices for accuracy.
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Sends appropriate invoices and GPA Report to Support Center
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Maintains invoice filing system per company policy
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Files invoices not sent to NFI Support Center
Bookkeeping
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Responsible for company assets including safe funds, bank deposit, and cash accountability
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Tenders and balances register tills daily
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Maintains Customer Charges and Over/Short Logs
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Makes daily bank and Solutran deposits
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Balances store safe funds daily
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Prepares bank change order for store safe
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Completes OCR and store envelope
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Activates and orders lottery ticket machine and lottery ticket change out
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Prepares on-hand lottery ticket inventory and sends to NFI Support Center monthly
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Orders and maintains inventory of postage stamps and garbage stickers
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Balances and maintains Tidel system and equipment (Tidel stores only)
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Balances and reconciles Restaurant registers
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Maintain ATM, fill with money, receipt paper, and clean.
Human Resources/Payroll
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Submits Associate Status Forms (new hires, rate changes, personal information, terminations, tax changes, department/job changes, transfers, etc.) by 3 p.m.
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Assists with Associate Payroll issues
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Maintains Store payroll
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Runs Missed Punch Report
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Enters Time Card Corrections and requests for time off not entered on schedule
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Runs OT reports for Department Managers and Store Director
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Runs Labor Reports (actual vs. budget) for Store Director
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Runs Associate Review List for Store Director
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Pulls Associate information as requested by Store Director
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Runs Birthday lists for Store Director
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Runs Tip Report for payroll department
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Maintains Associate personnel files
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Meets with eligible Associates on Insurance and send completed paperwork to NFI Benefits Department
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Assists Human Resources Department with Human Resources related tasks.
Other Responsibilities
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Delivers superior guest service and ensure absolute customer satisfaction
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Learns and uses the GUEST program
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Greet Customers. Be sincere
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Use a smile. Project a friendly manner
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Engage the customer in casual conversation
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Show respect toward customers purchases
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Thank them
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Cashiers at registers or Customer Service Desk during busy times
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Answers incoming phone calls using proper phone etiquette
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Handles software and hardware equipment issues
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Fills in for the Customer Service Manager as needed
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Sorts and delivers mail
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Sends store mail to NFI Support Center
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Supervises, schedules, and trains Bookkeeping/Office Associates
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Work within company programs, policies and procedures
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Follows safety policies and procedures; is a safety role model
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Other duties assigned
KEY ATTRIBUTES
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Customer service skills
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Genuine
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Communication skills
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Honest/Integrity
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Money handling skills
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Detailed and organized
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Math/Computer Skills
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Leadership Skills
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High energy level
SUPERVISORY RESPONSIBILITIES
- Responsible for the overall direction, coordination, and evaluation of this unit.
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Directly supervises non-supervisory associates.
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Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
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Training Associates; planning, assigning, and directing work.
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Appraising performance; rewarding and coaching Associates.
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Addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED)
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Or one to three months related experience and/or training;
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Or equivalent combination of education and experience.
LANGUAGE SKILLS
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
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Ability to write reports, business correspondence, and procedure manuals.
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Ability to effectively present information and respond to questions from groups of managers, associates, customers, and the general public.
MATHEMATICAL SKILLS
- Basic math concepts (addition, subtraction, division, multiplication), percentages and sales per associate hour.
CERTIFICATIONS, LICENSES, REGISTRATIONS
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There is no required certifications, licenses, or registrations
RECOMMENDED EQUIPMENT
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Slip resistant shoes with closed toe and heel
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Ladder
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Stepladder
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10 key calculator
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Computer
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Uniform per store policy
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
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Stand
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Walk
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Use hands to finger, handle, or feel
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Reach with hands and arms
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Stoop
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Kneel
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Crouch
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Communicate with associates and customers
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Lift and/or move up to 15 pounds
Frequently (Between 1/3 to 2/3 of the time)
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Sit
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Climb
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Balance
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Lift and/or move up to 25 pounds
Occasionally (Less than 1/3 of the time)
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Overhead lifting
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Crawl
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Lift and/or move up to 50 pounds
Vision
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Close
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Distance
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Peripheral
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Depth perception
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Ability to adjust focus
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Ability to distinguish colors
WORK ENVIRONMENT
Occasionally
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Risk of electrical shock
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Chemicals while cleaning
Noise Level
PAY RANGE (depends on industry experience)
$17up to $20/hour (IL Locations Only)
BENEFITS (eligibility based on full-time/part-time status)
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Medical, Dental, and Vision Insurance
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Flexible Spending Accounts (Medical and Dependent Care)
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Life Insurance
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Voluntary Benefits
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Paid Time Off
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Retirement Plans
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Employee Assistance Program
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
Brand: County Market
Address: 1903 W. Monroe St. Springfield, IL - 62704
Property Description: 228 County Market
Property Number: 228
