Role - Systems Administrator
Location - Tallahassee, Florida
Position – Onsite
Duration – 6 months+
Interview – Video
State client experience is must
The consultants must live in Florida and be available to work in Tallahassee, Florida if required
Note: The staff augmentation consultants are required to be off the week of Christmas and New Year unless services are required with prior approval from division leadership. Please ensure that your candidates are aware of this prior to submitting them for this proposal.
Job Summary
We are seeking an experienced Microsoft 365 Administrator specializing in SharePoint Online, Microsoft Purview, Information Governance, and Compliance technologies. The successful candidate will be responsible for administering, securing, configuring, monitoring, and optimizing Microsoft 365 collaboration platforms while ensuring compliance with organizational policies and regulatory requirements. This role requires close collaboration with IT, Information Security, Legal, Compliance, and Records Management teams to implement governance solutions and maintain a secure collaboration environment
- Monitor system health, performance, security, and compliance across Microsoft 365 services.
- Diagnose and resolve complex SharePoint, Microsoft 365, networking, and application issues.
- Develop standard operating procedures, monitoring processes, troubleshooting documentation, and system maintenance plans.
- Collaborate with Information Security, Legal, Compliance, and Records Management teams to implement governance and compliance controls.
- Configure and maintain security policies, access controls, conditional access, identity governance, and compliance settings.
- Participate in system upgrades, migrations, implementation projects, and cloud modernization initiatives.
- Support audits and regulatory compliance activities by providing reports, documentation, and technical expertise.
- Lead technical projects and mentor junior administrators and support staff.
- Coordinate with cross-functional teams to deliver secure and reliable collaboration services.
- Perform root cause analysis and implement preventive measures for recurring incidents.
- Create technical documentation, knowledge base articles, and operational procedures.
Minimum Qualifications
- Bachelor's Degree in Computer Science, Information Systems, Information Technology, or a related technical discipline.
- Equivalent combination of education and relevant work experience may be considered.
Required Experience
- Minimum 8 years of experience in IT Systems Administration, Microsoft 365 Administration, Collaboration Platforms, Information Governance, or Security & Compliance technologies.
- Minimum 5 years working across multiple business and IT functions, including:
- Information Security
- Compliance
- Legal
- Records Management
- Enterprise IT
- Minimum 3 years developing monitoring procedures, operational standards, troubleshooting processes, and work plans for enterprise systems.
- Minimum 3 years troubleshooting complex hardware, software, cloud, and network-related issues.
- Experience serving as:
- Technical Lead
- Project Team Member
- Project Lead
- Mentor/Coach for junior technical staff.
- Strong hands-on experience administering:
- SharePoint Online
- Microsoft Purview
- Microsoft 365 Compliance Center
Required Technical Skills
- Microsoft 365 Administration
- SharePoint Online Administration
- Microsoft Purview
- Microsoft Information Protection (MIP)
- Microsoft Compliance Center
- Microsoft Entra ID (Azure Active Directory)
- Microsoft Teams Administration
- Exchange Online
- OneDrive for Business
- Data Loss Prevention (DLP)
- Sensitivity Labels
- Retention Labels & Policies
- Records Management
- Information Governance
- eDiscovery
- Insider Risk Management
- Communication Compliance
- Conditional Access
- Identity & Access Management
- Security & Compliance Policies
- PowerShell Automation
- Microsoft Graph (preferred)
- Incident Management
- Performance Monitoring
- Root Cause Analysis
- Documentation & SOP Development
Preferred Qualifications
- Microsoft Certified: Microsoft 365 Administrator Expert
- Microsoft Certified: Information Protection Administrator Associate
- Microsoft Certified: Security Administrator Associate
- Microsoft Certified: Cybersecurity Architect Expert (preferred)
- SharePoint Online Administration Certifications
- Microsoft Purview Certifications
Soft Skills
- Excellent verbal communication skills
- Excellent written communication skills
- Strong analytical and problem-solving abilities
- Leadership and mentoring skills
- Excellent stakeholder management
- Cross-functional collaboration
- Project coordination
- Time management
- Documentation skills
- Customer-focused mindset
Desired Competencies
- Information Governance
- Compliance Management
- Enterprise Collaboration Platforms
- Security Administration
- Microsoft Cloud Technologies
- Troubleshooting & Incident Resolution
- Technical Documentation
- Risk Management
- Business Process Improvement
- Operational Excellence
Pay: $55.00 - $60.00 per day
Work Location: Hybrid remote in Tallahassee, FL 32301
