Help Build Something Bigger Than a Job
The Wynn Group is an established commercial real estate and business brokerage serving the South Sound and beyond. As our company continues to grow, we're looking for an organized, proactive, and dependable Operations Manager to become the operational backbone of our team.
This is not a traditional receptionist or administrative assistant position.
While you'll answer phones, greet visitors, and provide administrative support, your primary responsibility is helping ensure our office, systems, and daily operations run smoothly so our brokers and leadership can focus on serving clients and growing the business.
If you enjoy creating order, anticipating needs, solving problems, and helping a team succeed, we'd love to meet you.
Who Thrives Here
The people who are most successful at The Wynn Group are:
- Highly organized and detail-oriented
- Comfortable juggling multiple priorities
- Self-motivated and dependable
- Positive, professional, and adaptable
- Excellent communicators
- Naturally proactive and resourceful
- Team players who enjoy supporting others
- Calm under pressure
- Proud of producing accurate, high-quality work
What You'll Be Responsible For
As our Operations Manager, you'll help oversee the administrative and operational systems that keep our brokerage running efficiently.
Responsibilities include:
- Supporting commercial real estate and business brokerage transactions
- Coordinating listing launches and administrative processes
- Managing CRM, Dropbox, and company record systems
- Tracking deadlines and transaction timelines
- Supporting brokers with administrative tasks and document preparation
- Coordinating communication between brokers, buyers, sellers, escrow companies, title companies, landlords, and tenants
- Managing incoming leads and ensuring timely follow-up
- Maintaining organized digital and physical records
- Answering and directing incoming phone calls
- Ensuring the office remains organized, professional, and client-ready each day
- Executing established company procedures consistently while communicating issues or opportunities to leadership
What Success Looks Like
Within your first year, you'll become someone the team relies on to keep daily operations running smoothly.
Success in this role means:
- Office operations run efficiently with minimal oversight
- Brokers have what they need before they ask
- Leads are entered accurately and promptly
- Administrative tasks are completed accurately and on time
- Clients experience responsive, professional communication
- Leadership can confidently trust the day-to-day operations of the office
Qualifications
We're less concerned about finding someone with the perfect industry background and more interested in finding the right person.
The ideal candidate will have:
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Ability to prioritize multiple responsibilities throughout the day
- Strong follow-through and accountability
- Professional appearance and demeanor
- Comfort learning and using technology
- Ability to work independently while collaborating with a team
- A positive attitude and willingness to learn
Experience in commercial real estate, escrow, title, transaction coordination, or office administration is helpful, but not required.
We are happy to train the right person.
Why Join The Wynn Group?
We're a small, collaborative team where every person has a meaningful impact.
We believe in investing in our people through clear systems, ongoing training, and opportunities for growth.
When you join The Wynn Group, you'll receive:
- Comprehensive onboarding and structured training
- Written procedures, checklists, and training resources
- Direct access to leadership and mentorship
- Opportunities to learn commercial real estate and business brokerage
- Opportunities for increased responsibility and compensation as you grow
- A supportive team environment where your work truly matters
Schedule & Benefits
Full-Time | In Office
Monday–Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 3:00 PM
Benefits include:
- Paid Time Off
- One week paid vacation after your first year
- Six paid holidays annually
- Paid company shutdown between Christmas and New Year's
- Ongoing professional development and training
To Apply
Please submit:
- Resume
- Cover Letter explaining why this position interests you
Please also answer the following application questions.
Applications missing the requested materials may not be considered.
We appreciate every application; however, only candidates selected for interviews will be contacted.
Pay: $26.00 - $30.00 per hour
Benefits:
People with a criminal record are encouraged to apply
Application Question(s):
- This is a full-time, in-office position located in Gig Harbor, Monday–Thursday from 8:00 AM–4:30 PM and Friday from 8:00 AM–3:00 PM. Are you able to meet this schedule?
- Why are you interested in building a long-term career with a small, growing company like The Wynn Group?
- Tell us about a time you noticed something that needed to be done, even though nobody asked you to do it. What did you do, and what was the outcome?
- This position requires managing multiple priorities and deadlines throughout the day. Please describe your experience doing this and the systems you use to stay organized.
- Describe a time you had to learn a new system or software quickly. How did you approach it?
Education:
- High school or equivalent (Preferred)
Experience:
- administrative, office, coordination , customer serv: 2 years (Preferred)
Work Location: In person
