Looking for a part time Concierge to work every Saturday and some weeknight evenings.
ABOUT ARCADIA SENIOR LIVING
Do you have a heart for making a difference in the lives of Seniors? Join the dynamic Team at Louisville's newest Senior Living Community! We are looking for Part Time Concierge with warm personalities and a passion for service to our Residents and their Family Members. We have open shifts ranging from 4 to 12 hours in length available any day of the week, including weekends. Holidays are paid Double Time.
POSITION SUMMARY
The Concierge will be responsible for assisting in meeting the various needs of every Resident and handling the multiple tasks associated with the front desk operation in accordance with the mission, established policies, procedures, and guidelines of Arcadia Senior Living.
ESSENTIAL FUNCTIONS
- Adheres to and conveys philosophy of supporting dignity, privacy, independence, choice, individuality, and a home like environment for Residents.
- Answer and Direct incoming calls in a timely manner appropriately and with a friendly voice.
- Provide supervision of the front desk at all times.
- Greet Residents and Guests.
- Maintain the safety and well-being of all residents.
- Keep the front desk area clean, organized, and free of debris.
- Print and insert menus as assigned.
- Assist guests and visitors entering the building by holding the door, taking packages, giving directions.
- Assist residents with transportation calls.
- Dust and clean front desk and surrounding areas.
- Keep the front door and entrance clean and free of debris.
- Accept payments for meal invoices, monthly rent, and outside events.
- Collect and route mail as necessary.
- Office work: filing, copying, computer input, organizing.
- Assist Executive Director and Business Office Director as needed.
- Take complete and detailed notes in the front desk log.
- Complete incident reports properly.
- Maintain and take responsibility of building when working alone.
- Assist in power outages.
- Lock/Unlock of building as necessary.
- Demonstrates knowledge of and follows infection control procedures.
- Ability to work safely and to recognize potentially dangerous situations.
- Demonstrates knowledge of and adheres to procedures for fire, life safety, disaster, security, work, safety, and other emergency procedures.
QUALIFICATION STANDARDS
- Ability to be friendly, positive, professional, and cheerful; interact easily with residents, resident families, visitors, and co-workers.
- Ability to work in stressful situations, remaining calm and demonstrating good judgment and self-control in emergency and difficult situations.
- Ability to delegate, give direction and set priorities.
- Ability to work independently with little supervision.
- Ability for strong organizational skills, multi-tasking ability, and strong detail orientation.
- Ability to demonstrate honesty and integrity in the workplace.
- Able to communicate both oral and written work in English language.
- Ability to use tact and diplomacy to resolve conflict.
- Keeps all information confidential.
- Maintains acceptable attendance records/follows work schedule.
- Organizes and utilizes time appropriately toward accomplishing assigned tasks and requires minimum supervision.
- Displays cleanliness, good grooming, personal appearance, and follows dress code requirements consistently.
PROFESSIONALISM
- Maintain a professional and positive attitude at all times.
- Keep personal problems and negative attitudes at home.
- Resident issues are confidential and not to be discussed outside of work.
- Participation on committees as requested.
- Provides advice to supervisors and employees.
- Regularly required to listen and speak with individuals and groups.
PHYSICAL REQUIREMENTS
- Lifting and moving furniture and equipment with assistance.
- Good vision is required.
- Must be able to work irregular hours under pressure and stress.
- Be able to lift weight up to approximately 30 lbs.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Referral program
Ability to Commute:
- Louisville, KY 40243 (Required)
Work Location: In person
