We are seeking a Business Development Specialist to drive growth, strengthen referral channels, and support the patient journey from initial interest through decision-making. This is a hybrid role that combines relationship-building, strategic growth initiatives, and direct patient engagement.
You will work cross-functionally with marketing, operations, and clinical teams to expand our reach while also playing a key role in guiding prospective patients through their vision correction journey.
Identify and develop new referral sources, partnerships, and community relationships
Build and maintain relationships with optometrists, healthcare providers, and local businesses
Support outreach initiatives, events, and strategic partnerships to increase patient volume
Track and analyze growth opportunities across locations
Connect with prospective patients to understand their goals, lifestyle needs, and interest in vision correction
Provide guidance and education on available options in a clear, approachable, and personalized way
Support patients through the decision-making process and help move them toward scheduling
Partner with clinical and surgical teams to ensure a smooth transition from interest to procedure
Patient Acquisition & Conversion Optimization
Collaborate with marketing to optimize lead flow, messaging, and engagement strategies
Monitor key performance metrics (lead conversion, show rates, patient acquisition trends)
Identify gaps in the patient journey and recommend improvements
Ensure growth-related workflows (follow-ups, outreach, communication touchpoints) are executed consistently
Work closely with internal teams to align on initiatives and ensure adoption
Continuously evaluate and improve processes that impact patient experience and conversion
Assist in launching new programs, campaigns, and service offerings
Provide feedback from the field on patient behavior, objections, and trends
Contribute to the ongoing evolution of the Modern Vision Correction program
A strong relationship-builder who is comfortable engaging both professionals and prospective patients
Confident communicator who can guide conversations and support decision-making
Results-driven and motivated by growth, performance, and measurable outcomes
Organized and able to execute consistently across multiple initiatives
Proactive and solutions-oriented—you identify opportunities and act on them
What We Are Looking For
Background in business development, sales, account management, or healthcare outreach preferred
Experience in consultative or client-facing roles is a strong plus
Strong communication and relationship-building skills
Ability to manage multiple priorities in a fast-paced environment
Interest in healthcare innovation and patient experience
Be part of a forward-thinking organization
Opportunity to directly impact both growth strategy and patient experience
Work alongside a high-performing, collaborative team
Clear path for growth as the program continues to scale
The professionals at Boston Vision have over 20 years of experience serving patients in their community through excellent and innovative eye care procedures. They are dedicated to quality care for patients as a private academic medicine practice. Each of the doctors at Boston Vision values ongoing research and education, and our team is trained on the most cutting-edge procedures available. In addition to serving patients in our Boston office, our physicians hold affiliations with Harvard Medical School hospitals and work internationally, performing cataract surgery for patients in the United Kingdom and artificial cornea implantation in the Middle East. You can find original research from our doctors in various medical journals and textbooks as they remain at the forefront of advanced treatment options.
