Description
The Universal Banker provides a top-notch customer experience while supporting the financial goals of clients through thoughtful interactions, providing banking solutions and accurately processing all customer transactions within established guidelines.
Key Responsibilities
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Accurately assist clients with banking transactions and maintain a cash drawer.
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Assist clients with questions (in-person, over telephone) regarding banking and escalate issues as needed.
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Open new business and personal accounts and initiate wire transfers.
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Provide clients with services and products to support clients' financial goals and refer to business partners.
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Assist with ATM maintenance and cash vault.
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Complete all required logs and compliance activities.
Education & Experience
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High school diploma/GED is required.
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Banking experience required.
Physical Requirements & Working Conditions
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Lobby/professional office environment with moderate sound.
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Manual dexterity and the ability to lift up to thirty (30) pounds.
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Ability to travel to branches, off-site training, and/or meetings as needed.
Schedule
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Flexible to service clients during banking hours.
EOE m/f/d/v
