FRONT OFFICE RECEPTIONIST
Summary Handles day-to-day front office tasks, including phones, scheduling, and general office support.
Qualifications
- High school diploma or GED
- Computer proficiency
- Basic knowledge of insurance, billing, and Medicare
- Experience in a medical office preferred
- Professional appearance and strong communication skills
- Positive, courteous, flexible, and detail-oriented
Daily Responsibilities
- Answer phones and direct calls to the appropriate department
- Schedule and reschedule patient appointments across all locations; send new patient questionnaires
- Collect co-pays and deductibles; post payments in Phreesia/ECW
- Enter and update patient information, including insurance and pharmacy details
- Review provider schedules 2 days ahead to catch any missing information
- Set up patient portal access and explain it to patients
- Balance daily charges and payments
- Check and route incoming faxes
Additional Responsibilities
- Attach correspondence to patient records
- Send medical records upon request
- Attend mandatory staff meetings
- Assist with any other tasks requested by the team leader, administrator, or physician
Must have a minimum of 3 years experience in the medical field to be considered for position.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Medical office: 3 years (Required)
Ability to Commute:
- Greenville, SC 29607 (Required)
Work Location: In person
