We are a consulting firm based in Marlton, NJ, that is hiring a Wireless Enrollment Associate to support customer enrollment and service campaigns for major telecommunications providers. As a Wireless Enrollment Associate, you will work directly with customers to explain services, complete enrollments, and provide a positive customer experience.
Our mission is to create meaningful and positive experiences with every customer we meet. We are the market leader in developing impactful customer service and sales campaigns that will drive our clients' market reach to higher levels. We are currently seeking driven individuals to join our team as Wireless Enrollment Associates to help us achieve our company’s and clients’ goals of long-term success and customer satisfaction
Key Responsibilities of a Wireless Enrollment Associate
- Speak directly with customers to explain wireless services and complete sales enrollments
- Answer customer sales questions and provide clear information about service plans and promotions
- Deliver a professional and positive customer service experience
- Identify opportunities to recommend additional services when appropriate
- Maintain accurate customer enrollment records and account updates
- Work with team members during training and daily team meetings
- Meet weekly sales and customer enrollment goals
Qualifications for a Wireless Enrollment Associate
- Experience in customer service, retail, or sales preferred
- Prior Wireless Enrollment Associate experience is a plus
- Strong communication and interpersonal skills
- Reliable, motivated, and goal-oriented
- Comfortable working in a face-to-face customer environment
The Wireless Enrollment Associate position is ideal for someone looking to start a career in customer service, sales, or telecommunications while gaining valuable experience working directly with customers.
Pay: $1,200.00 - $1,650.00 per week
Work Location: In person
