Job Summary
Starting pay will depend on experience.
Must be able to quickly and effectively assist end users with hardware and software support issues. This position will also require excellent initiative, time management, and documentation skills. The technician will be responsible for logging trouble calls, resolutions, and processes used in the position.
Job Duties:
- Email support
- Security and anti-virus
- Setting up PC’s in a Windows Environment
- IP Telephone issues
- Setting up and maintaining Users in AD
- Hardware support including PC’s, Printers and Copiers
Applicants must have experience with the following applications and operating systems:
- MS Windows, all versions
- Office 365
- Common web browsers (IE, Firefox, Chrome, Safari)
- Network configuration (TCP/IP)
- Hardware troubleshooting
Pay: $55,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Paid time off
- Vision insurance
Experience:
- Help desk: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- IT: 1 year (Preferred)
Work Location: In person
