Job Summary: The Field Service Technician I is responsible for supporting the daily operations of the sales locations. Providing service and customer support during field visits or dispatches and managing all on-site installation, repair, maintenance and testing tasks.
Essential Job Functions:
- Performs field service repairs to customers wellsite production equipment while using technical manuals, prints and specifications.
- Directs, coordinates, and performs the job activities in a manner consistent with the company's goals and objectives, while adhering to all customer field location policies and safety requirements
- Troubleshoots production process operations and recommends actions for problem solving.
- Provides job completion field service report details to the customer and Kimray
- Prepares, completes and presents wellsite Job Safety
- Analysis prior to commencing work.
- Ensures correct inventory is maintained on service vehicle to facilitate field service repairs.
- Responsible for providing basic leadership while teaching, coaching and mentoring Team Members
- Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and/or a Health Safety and Environmental team member.
- Participates in proactive teams to achieve departmental and company goals.
- Provides leadership to others through example and sharing of knowledge/skill.
- Performs other duties as assigned.
Qualifications:
Core Competencies:
- Ensures Accountability – Holding self and others accountable to meet commitments.
- Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
- Demonstrates Self Awareness – Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Supervisory Responsibilities: No
Education:
- High School Diploma or equivalent required
Work Environment:
- Shop / Field environments – PPE required in specific areas.
- Ability to function and adapt to a various range of weather conditions.
Physical Requirements:
- Repetitive use of hands
- Stooping, kneeling, crouching, or crawling
- Lifting, pushing, and pulling up to 75 lbs.
Travel: Yes
Safety Sensitive Position:
- Yes
- This position performs tasks or duties that could affect the health or safety of Kimray employees or other individuals and has been designated as Safety Sensitive.
