JOB This is a highly varied general office and clerical work position within the Grand Rapids Police Department Records Unit. Work involves performing a variety of duties in which set sequences or guidelines and procedures are applied to the processing of requests for police records, forms, and data entry involving police and court processes.
Work is performed under supervision with the employee exercising judgment and independence in the prioritizing of daily tasks and the carrying out of work processes and procedures.
ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
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Serves as a customer service contact at the GRPD Records Unit for the public and other government agencies.
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Receives, sorts, and distributes incoming mail; processes reports, forms, payments, billings or other similar materials; examines for accuracy and completeness, notes discrepancies, and consults with supervisors or other employees, as appropriate, for resolution; operates various office equipment.
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Facilitates the completion, collection and flow of required forms/documents such as legal documents or notices, requests for information, or other forms indigenous to specialized operations.
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Assists in the receipt, collection of records, and responses to records requests.
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Maintains filing systems according to prescribed departmental procedures; sorts and files reports, cards, printouts, correspondence and other data; posts data to individual records.
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Uses a variety of software programs including, but not limited to, the Microsoft Office Suite and a variety of task specific programs related to law enforcement activity.
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Maintains strict confidentiality of operations and records as directed.
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Fingerprints individuals for internal and external purposes.
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Cross-trains for related positions as needed.
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May train less experienced workers in performance of listed duties.
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Performs other related duties as assigned.
EXAMPLE OF DUTIES
- Graduation from high school
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Two years of experience in general clerical or office work
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Any equivalent combination of training and experience
SUPPLEMENTAL INFORMATION Candidates will have to pass Grand Rapids Police Department Background Check:
Background Review
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The background review process takes approximately 8-10 weeks and will include:
- Completion of a 60-page personal history packet to provide information and verification of your education, employment, finances, legal history, motor vehicle operation, references, relatives, residency, and autobiography.
- Review and verification of all documents received
- legal, criminal, and financial record reviews
- reference checks (primary, secondary, and tertiary)
- home visit to include neighbors
- In-person interview at the Grand Rapids Police Department
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BENEFITS FOR THIS POSITION INCLUDE
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Medical, Dental, and Vision starting on Day 1
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6% Employee & 6% Employer matching 401a
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Employee & Employer contributions to Retiree Health Savings Account
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Twelve Paid Holidays
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Paid Vacation and Sick Time
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Paid parking (if applicable)
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Tuition Reimbursement & professional development opportunities
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Paid Parental Leave
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Employee Assistance Program with mental health counseling
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Comprehensive Wellness program
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Voluntary benefits including: term life insurance, flexible spending account, disability insurance, and deferred compensation plan options
Should an applicant need any disability related accommodation or other consideration in the application or selection process, please notify the human resources department upon submittal of application
The City of Grand Rapids does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy or gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Please Note:
This position is subject to the provisions of the applicable collective bargaining agreement and all relevant civil service rules. For additional information, links to union agreement and Civil Service Rules are provided below.
Collective Bargaining Agreements
Civil Service Rules(Download PDF reader)(Download PDF reader)(Download PDF reader)
