Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental.
Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
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Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours.
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Best-in-class well-being programs.
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Annual, no-cost health assessment program Blueprint for Wellness®.
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healthyMINDS mental health program.
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Vacation and Health/Flex Time.
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6 Holidays plus 1 "MyDay" off.
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FinFit financial coaching and services.
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401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
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Employee stock purchase plan.
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Life and disability insurance, plus buy-up option.
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Flexible Spending Accounts.
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Annual incentive plans.
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Matching gifts program.
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Education assistance through MyQuest for Education.
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Career advancement opportunities.
And so much more!
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The Hospital Specimen Associate is responsible for the preparation of patient’s specimens in a hospital location where multiple Hospital Specimen Associates work together with minimal direction. The Hospital Specimen Associate must be able to perform and follow all pre-analytical processing procedures with accuracy and in a timely manner. The roles & responsibilities below are specific to samples being performed by Quest laboratory testing.
Responsibilities:
Specimen Processing & Test Send Out Responsibilities:
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Demonstrates excellent proficiency in test ordering policies, hospital processing procedures, specimen requirements for test ordering, sample preparation, Quantum, and compliance/legal requirements.
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Knowledge and competency of Hospital LIS system (client specific).
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Print Quest performed testing reports.
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Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources.
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Responsible for supply ordering processes.
Performs remote accessioning (pre-accessioning), (client specific).
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Problem Resolution Responsibilities:
Troubleshoot and problem resolution for specimen types, missing information, TIQ, TNP, additional sample requests, and other client issues related to area of responsibility.
Customer Service Responsibilities:
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Demonstrates exceptional customer service skills as the Liaison between customer & Quest performing laboratory to provide pro-active customer support.
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Responsible for managing inbound calls with a positive client interaction.
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Communicates and collaborates effectively with the hospital laboratory staff, as well as the Quest Diagnostics sales team and other functions in the organization.
Communicates effectively information regarding problem-solving with specimens, test cancellations, testing requirements, billing requirements with various hospital staff.
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For a full list of Quest Diagnostics careers, please visit: Quest Diagnostics Careers
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity / Citizenship.
