Job Overview
We are seeking an energetic and dedicated Hostess/Supervisor to create a warm, welcoming environment for our guests while efficiently managing seating arrangements and guest flow. In this role, you will serve as the first point of contact for visitors, ensuring exceptional guest relations and smooth restaurant operations. As a supervisor, you will also oversee team members, uphold service standards, and coordinate reservations to deliver an outstanding dining experience. This paid position offers an exciting opportunity to develop leadership skills within a vibrant hospitality setting.
Responsibilities
- Greet guests promptly and courteously, providing a positive first impression of the dining room.
- Coordinate with servers and kitchen staff to ensure timely seating and efficient service flow
- Oversee guest relations, addressing concerns or special requests with professionalism and empathy
- Supervise host/hostess team members, providing guidance on customer service standards and operational procedures
- Maintain organization of waiting and seating assignments using restaurant table management systems such as Micros POS or similar platforms
- Ensure compliance with food safety standards and uphold cleanliness in the host stand area
Experience
- Prior experience as a host or hostess in a fast-paced restaurant environment is preferred
- Demonstrated hospitality or food service experience that highlights excellent customer service skills.
- Strong organizational skills with the ability to multitask efficiently during busy periods
- Effective communication skills, both verbal and written, including phone etiquette and guest interaction techniques.
- Knowledge of food safety practices and restaurant operations is a plus
Join us to be part of a dynamic team committed to delivering memorable dining experiences through exceptional guest services!
Pay: $22.00 - $24.00 per hour
Work Location: In person
