The mission of Thayer Leadership is to help build leaders of character by offering leadership and ethics education grounded in the United States Army leadership philosophy of “Be, Know, Do” and the United States Military Academy values of “Duty, Honor, Country,” in the inspirational venue of The Historic Thayer Hotel at West Point. In addition to our in-person offerings at West Point, we deliver our powerful leadership experiences digitally (virtually and on-line) through various platforms to bring our clients the West Point experience from their respective locations, as well as off-site throughout the United States and the world.
Diversity and Inclusion is important to Thayer Leadership. Our goal is to ensure the entire Thayer family (staff, partners, faculty, and clients) feel respected by embracing a culture of trust and inclusivity that acknowledges and celebrates our differences and commonalities.
Our growing team is searching for a motivated individual who can work well in a fast-paced, dynamic environment as a member of the Program Management and Operations Team. As a values-driven organization, Thayer Leadership is looking for someone who embodies our values of Purpose-Driven Character, Commitment to Excellence, and Innovative Spirit.
Duties and Responsibilities of an Event Coordinator/Program Manager:
- Coordinating, supporting, and monitoring the delivery (including virtual, in person, and offsite) of designated programs to ensure the proper implementation and success of the programs - this entails duties such as (but not limited to) coordinating calls; notetaking during faculty and client calls; drafting logistics notes for clients, participants, and faculty; creating program evaluations; and moderating virtual sessions and calls on Zoom or Microsoft Teams;
- Lead client logistics calls to ensure all program requirements are thoroughly addressed and met. Maintain continuous communication with the client both leading up to and throughout the duration of the program.
- Interacting and maintaining communication with faculty, client, observer controllers (OCs), physical training (PT) facilitators, and EMTs on all logistics coordination;
- Collaborating with all departments within Thayer Leadership to ensure they have the logistics information needed to fulfill program action items such as product development, slide review, online course launches, faculty preparation, and program material preparation;
- Collaborating with the Thayer Hotel (and other hotels, as appropriate) to ensure they have the necessary information for program execution including creating conference room set-ups, reviewing banquet event orders (BEOs) and rooming lists, ensuring proper set ups for meals, and providing the hotel with updates throughout the duration of the program;
- Coordinating conference space, meals, and audiovisual (AV) with 3rd party agencies for offsite programs (to include venues near the Thayer Hotel);
- Entering and maintaining data and documents in SharePoint and Airtable databases;
- Once fully onboarded, there may be opportunities for travel in support of program activities.
- Other duties as assigned
Education:
Experience:
- Event planning: 1 year (Required)
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k)
- Health insurance
- Health savings account
- Paid time off
Work Location: In person
