Position Summary
Giebel FilTec Inc. is looking for a motivated and organized Operations & Customer Service Coordinator to support the General Manager in our U.S. office. This is a hands-on position combining customer service, inside sales support, warehouse operations, logistics, and administrative responsibilities. The ideal candidate enjoys working in a small team and is comfortable taking ownership of a variety of tasks.
Key Responsibilities
- Process customer inquiries and sales orders.
- Create and maintain customer records in our ERP system.
- Follow up on customer inquiries and quotations.
- Pick, pack, and prepare customer orders for shipment.
- Coordinate domestic and international shipments.
- Handle customer returns and warranty claims.
- Assemble and prepare products in the warehouse.
- Procure materials and supplies from vendors.
- Monitor supplier delivery schedules and maintain inventory availability.
- Prepare delivery notes, invoices, and shipping documentation.
- Support inventory management and warehouse organization.
- Assist the General Manager with daily operational activities and special projects.
Qualifications
- Previous experience in customer service, inside sales, operations, logistics, or warehouse administration preferred.
- Strong organizational and multitasking skills.
- Excellent communication skills.
- Proficiency with Microsoft Office; ERP experience is a plus.
- Ability to work independently and as part of a small team.
- Comfortable performing both office and warehouse duties.
What We Offer
- Opportunity to work in a growing international company.
- Diverse responsibilities with a high level of independence.
- Friendly and collaborative work environment.
- Competitive compensation and benefits.
- Career growth opportunities as our U.S. business continues to expand.
Interested?
If you are interested in joining our team, we would love to hear from you! Please send your resume (CV) to [email protected].
We look forward to receiving your application!
Pay: $1,500.00 - $2,500.00 per month
Benefits:
Experience:
- Sales : 3 years (Required)
Work Location: In person