Everpeak Management, a San Antonio‑based sales and business consulting firm, is seeking an AT&T Entry Level Representative for AT&T Fiber. In this role, the AT&T Entry Level Representative will blend account coordination with consultative sales, guiding customers through reliable Fiber solutions that fit their streaming, remote work, and online learning needs.
As an AT&T Entry Level Representative, you will be managing customer accounts with a focus on satisfaction and growth. By conducting account reviews and offering personalized service upgrades, will drive sales while ensuring every customer benefits from the best connectivity service available. The AT&T Entry Level Representative’s expertise in account management will help build lasting customer relationships and contribute to AT&T Fiber's continued expansion.
Core Functions of the AT&T Entry Level Representative
- Serve as the primary point of contact for customers, managing AT&T Fiber accounts with a professional approach.
- Conduct in-person consultations to review service status and suggest changes that better align with client needs.
- Maintain organized sales records of account activity, including service adjustments and client communications.
- Proactively monitor accounts for opportunities to enhance service quality and overall client experience.
- Build rapport with customers by clearly explaining the benefits of Fiber and how account options support their lifestyle.
- Ensure ongoing client satisfaction by addressing questions, resolving issues, and supporting seamless account management.
Education & Experience Needed for the AT&T Entry Level Representative
- High school diploma or GED preferred
- Experience in sales or account management is a plus but not mandatory
- Manages time well to balance account check-ins, follow-ups, and sales targets.
- Takes initiative to recommend account improvements and drive additional sales value.
- Adapts to changing customer needs, optimizing both account retention and sales potential.
Pay: $51,264.67 - $61,738.10 per year
Benefits:
Work Location: In person
