Job Title: Sales Representative – Store Front Position Summary - The Sales Representative – Store Front is responsible for providing exceptional customer service, processing sales transactions, creating and preparing leis, maintaining inventory, and ensuring the store operates efficiently on a daily basis. This role requires a positive attitude, attention to detail, and the ability to manage various store operations, including opening and closing procedures.
Essential Duties and Responsibilities:
Customer Service & Sales
- Greet customers in a friendly and professional manner.
- Assist customers with product selection and provide product information.
- Process sales transactions accurately using the point-of-sale (POS) system.
- Handle cash, credit card, and other payment transactions.
- Resolve customer inquiries and concerns promptly and professionally.
Lei Making & Product Preparation
- Prepare and create fresh leis according to company quality standards.
- Assemble custom orders and special requests as directed.
- Ensure all floral and lei products are fresh, attractive, and ready for sale.
- Monitor product quality and remove any damaged or unsatisfactory items.
Store Operations
- Stock shelves, displays, coolers, and sales areas with merchandise.
- Maintain clean, organized, and attractive product displays.
- Monitor inventory levels and notify management when replenishment is needed.
- Receive, organize, and store incoming inventory and supplies.
Store Management Responsibilities
- Assist in the day-to-day operation of the store.
- Maintain cleanliness and organization throughout the store, work areas, and storage spaces.
- Follow company procedures for security, safety, and customer service.
- Complete daily operational checklists and required documentation.
Opening and Closing Procedures
- Open the store according to company procedures, including preparing cash drawers and ensuring the store is ready for business.
- Close the store by completing end-of-day sales reconciliation, securing inventory, cleaning work areas, and locking the premises.
- Ensure all opening and closing tasks are completed accurately and efficiently.
Qualifications
- Previous retail, customer service, floral, or sales experience preferred.
- Ability to learn and perform lei-making techniques.
- Strong communication and interpersonal skills.
- Basic math and cash-handling abilities.
- Dependable, organized, and detail-oriented.
- Ability to work independently and as part of a team.
- Flexible schedule, including weekends and holidays as needed.
Physical Requirements
- Ability to stand for extended periods.
- Ability to lift and carry up to 30 pounds.
- Frequent bending, reaching, and moving merchandise.
- Ability to work in refrigerated or floral preparation areas as needed.
Work Schedule
- Full-time or part-time positions available.
- Must be available for opening, closing, weekend, and holiday shifts as required.
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
