Cashier
Position Summary
The Cashier is responsible for providing friendly, efficient, and accurate customer service while creating a positive shopping experience for every customer. As the final point of contact, the Cashier plays an important role in leaving customers with a lasting impression of Marden's. Because Marden's is a surplus and salvage retailer, every day is fast-paced and different, making flexibility, accuracy, and excellent customer service essential.
Essential Duties & Responsibilities
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Greet customers in a friendly, professional, and welcoming manner.
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Accurately process customer purchases using the point-of-sale system.
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Handle cash, credit cards, debit cards, checks, and other approved forms of payment in accordance with company procedures.
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Maintain an accurate cash drawer throughout the shift.
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Bag purchased merchandise carefully and efficiently.
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Answer basic customer questions and direct customers to the appropriate department or team member for assistance.
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Help maintain a clean, organized, and inviting checkout area.
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Assist with keeping shopping bags, receipt paper, and other front-end supplies stocked.
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Follow all company policies, procedures, and safety guidelines.
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Notify a supervisor or manager of customer concerns or situations requiring assistance.
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Perform other duties as assigned to support store operations.
Qualifications
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Previous cashier, retail, or customer service experience is preferred but not required.
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Friendly, outgoing personality with excellent customer service skills.
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Ability to accurately handle cash and complete transactions.
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Strong attention to detail.
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Ability to work efficiently in a fast-paced environment.
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Dependable and available to work weekends.
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Ability to communicate effectively with customers and coworkers.
Physical Requirements
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Ability to stand for extended periods.
- Frequent reaching, bending, twisting, and light lifting of up to 40 pounds.
- Ability to work in a fast-paced retail environment.
Performance Expectations
A successful Cashier will:
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Provide every customer with friendly, efficient, and courteous service.
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Process transactions quickly and accurately.
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Maintain an accurate cash drawer.
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Keep the checkout area clean, organized, and well-stocked.
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Demonstrate reliability, teamwork, and professionalism.
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Maintain a positive attitude while contributing to the fast-paced, "treasure hunt" shopping experience that makes Marden's unique.
