Position: Kitchen Manager (Full-Time)
Location: Bricktown Brewery – Branson, MO.
Salary: $60,000–$65,000, dependent on experience
Summary:
Provide exceptional guest experiences every visit through direction and leadership of all kitchen team members to ensure high-quality food is prepared and served in a timely manner from a clean and sanitized kitchen.
Reports To: General Manager
Essential Duties & Responsibilities:
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Ensure food items are prepared according to company standards for quality, consistency, timeliness, and guest specifications.
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Interview, hire, train, evaluate, and coach kitchen team members in food production principles and best practices.
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Partner with the Culinary Department to successfully roll out menu changes.
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Conduct daily food audits by checking flavor, appearance, consistency, and temperature.
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Schedule kitchen team members based on business forecasts and predetermined budgets on a weekly basis, and assign daily responsibilities for each kitchen area.
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Control food costs by establishing purchasing specifications, conducting weekly inventory through Ctuit, utilizing inventory control systems, maintaining product storage requirements, following standardized recipes, and implementing waste control procedures.
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Ensure compliance with all health department standards for safe food handling and prepare food according to company procedures, time guidelines, and guest specifications.
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Ensure all equipment is operated safely by team members and that OSHA regulations are followed.
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Sign off on BOH team members at the end of their shifts.
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Attend and participate in weekly manager meetings and communicate team member issues or concerns through manager meetings and/or the digital manager log.
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Perform other duties as assigned by Regional Management, the General Manager, or Operations Leadership.
Knowledge, Skills & Abilities:
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Knowledge of guest service principles and processes, including active listening, guest needs assessment, service standards, and guest satisfaction.
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Effective communication skills.
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Knowledge of menu items and proper food preparation techniques.
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Strong coaching and performance management skills with the ability to motivate, develop, and direct team members.
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Ability to analyze information and manage financial performance through budgeting, P&L comprehension, math skills, and reading comprehension.
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Ability to make sound decisions in a fast-paced environment.
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Working knowledge of restaurant equipment and local and national health codes.
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Strong time management skills with the ability to manage personal time and the time of others.
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Proficiency with Ctuit, Aloha POS, Excel, Word, Chef Pad, and Outlook.
Education & Experience:
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Minimum of 2 years of restaurant experience required.
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Minimum of 1 year of restaurant management experience preferred.
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Must be at least 21 years of age.
Performance Standards:
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Meets all company service standards.
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Ensures all BOH team members:
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Consistently practice safe food handling.
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Prepare recipes according to Bricktown Brewery specifications.
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Read and accurately follow instructions.
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Prepare menu items within established time standards.
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Adhere to cleanliness and sanitation guidelines.
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Understand temperature danger zones and proper food storage hierarchy (ServSafe or equivalent).
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Adheres to all company policies and procedures, including appearance standards.
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Maintains an upbeat and professional attitude with guests and team members.
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Completes all required certifications and validations (LTOs, new menu training, etc.).
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Maintains prompt and regular attendance.
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Coaches and addresses team members who do not meet performance expectations.
Physical Requirements:
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Stand and/or walk for up to 10 hours.
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Maintain constant communication with kitchen staff and FOH management.
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Perform effectively in a fast-paced, high-pressure environment while maintaining quality and speed standards.
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Lift and carry boxes, sacks, and products weighing up to 50 pounds from floor level to above the waist for approximately 20 feet, including occasional stair use.
Training Requirements:
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Successfully complete all hourly position validations, including required company training (safety, systems, and menu knowledge), and obtain required alcohol and food safety certifications (ServSafe and/or other state-required certifications) within 60 days of employment.
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Successfully complete the Bricktown Brewery Manager-in-Training program at the assigned restaurant or a nearby location.
